Assistant Director, IT Operations

Job Level
Mid-level position
Job Category
Associate / Assistant Director
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

Careers At Sidwell Friends School

Welcome to the Human Resources Department at Sidwell Friends School. Sidwell Friends prides itself in offering a high quality educational experience to those who will lead the next generation. To that end, we are seeking qualified individuals with the knowledge, skills and abilities to enhance the student experience at Sidwell Friends. We encourage you to review the job postings below and to contact us for additional information.

Assistant Director, IT Operations

Department: Information Technology
Location: Washington, DC
Position Start Date: July 1, 2019
Status: Full-time

Sidwell Friends, a coeducational Quaker day school located in the Tenleytown section of Northwest D.C., seeks a full-time Assistant Director of IT Operations to support the Chief Information Officer and members of the IT Services department. The Assistant Director bears primary responsibility for the successful delivery of technology implementation projects and optimizing the day-to-day operations of the team. The successful candidate will be responsible for working with the IT team, internal stakeholders, and vendors in the research, selection, and implementation of new technologies. She/he will also manage the financial operations of the team, including purchasing and invoice processing. On a daily basis, the candidate will work with the IT team to ensure that customer issues are being resolved in a timely manner. The Assistant Director will also lead weekly operations reviews to help the team improve problem resolution times and identify and correct root causes of customer problems.

The successful candidate will have a high degree of comfort with personal technology. This full-time, 12 month position requires strong communication and organizational skills. In addition to serving the needs of the department, the Assistant Director will work cooperatively to meet the needs of Sidwell Friends School as a whole.

A bachelor’s degree, 3+ years of experience leading or working in a technology help desk, and 5+ years of experience managing technology projects or operations, preferably in an academic environment, are preferred. This position is benefits eligible and reports to the Chief Information Officer.

Applicants should submit a cover letter, resume and contact information for three professional references via our on-line application.