Assistant Director of Network Technology

Job Level
Mid-level position
Job Category
Associate / Assistant Director
  • Technology
Job Status
Areas of Responsibility
  • All Areas of Technology

Function: Assists Director of Network Technology in computer networking tasks and with system wide technology projects and Help Desk requests when needed. Also functions as a technical support resource for the Hathaway Brown School community.

Essential duties and responsibilities:

Assist Director of Network Technology with:
Network/technology infrastructure projects, including servers/telecom closets/switches monitoring, maintenance and upgrades.
Wireless Networking
Database and account administration, training, development of custom reports and solutions. Some systems used: Education Edge, Financial Edge, Raiser’s Edge, NetClassroom, NetCommunity, Crystal Reports, Office 365, Google Apps for Education, Finalsite, Haiku, Dynacal, MagnusHealth, ShoreTel & Spiceworks
Research new hardware and software and propose implementation
Creating policies and procedures
Troubleshoot and resolve technology problems
Mainly provide Tier 2 support for the help desk service including end-user assistance, training, documentation, and equipment/event setup/takedown. Will be asked to support Tier 1 requests when workflow deems it necessary.
Maintain accurate inventory and reports of school equipment.
Serve as a member of the school-wide Technology Review Committee.
Performs other duties as assigned by Director of Network Technology.
Required Skills:

BS in Computer Science / Engineering / IT Systems field, with a minimum of three years related experience.
Experience working with a complex network. Work in an academic setting is a plus.
Fluency in Windows, Mac, iOS, AD 2008, AD 2012, VMWare, Aerohive wireless and as many of the above list applications preferred.
Broad knowledge of application software, operating systems and devices, interactive website, and server technologies as used in educational environments.
Must work well in a collaborative team environment as well as independently.
Must have strong writing and organizational skills and be detail-oriented.
Continually reviews and remains current with emerging technologies.

Physical Demands:

Must be able to travel all over the campus
Must be able to comfortably lift 50 lbs frequently
Will be exposed to multiple environments, outdoor, temperature controlled offices and server rooms
Must be able to safely climb, bend, pull, reach, kneel, and stoop
Must be able to operate a computer or related equipment 90% of the work day

Interested candidates should email a resume and cover letter to:

Hathaway Brown School

19600 North Park Boulevard

Shaker Heights, Ohio 44122, EOE

Internal Number: DNT082815
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