Assistant Director for Technology & Operations

San Francisco State University , CA

Job Level

Mid-level position

Post Date

02/24/2018

Job Category

Associate / Assistant Director

Sector

Technology

Job Status

Areas of Responsibility

Systems / Operations

Link to Job Posting

Administrator Level

This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Undergraduate Admissions.

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department*

Undergraduate Admissions

Undergraduate Admissions is responsible for conducting the admission process for all undergraduate class levels at SF State from beginning to end, including returning undergraduates in accordance with Title V, CSU and SF State policy. There are two admission cycles per year, fall and spring. Undergraduate Admissions assesses the transferability of, and the placement of, non-California Community College and non-CSU system transfer credit for general education and general degree purposes. We strive to deliver timely, accurate, and high quality services that exemplify our commitment to each student.

Time Base*

Full-Time (1.0)

Anticipated Hiring Range*

$6,000.00 Per Month ($72,000.00 Annually)

Salary is commensurate with experience.

Position Summary*

Reporting to the Director of Undergraduate Admissions, the Assistant Director for Technology and Operations (AD), collaborates with the Director, lead workers and staff to plan, develop, implement, organize and oversee all technical aspects of the admission and transfer credit processes for both domestic and international student populations operating with PeopleSoft Campus Solutions (CS) Database. The AD works collaboratively to use existing technology systems to develop and implement policy and procedures that optimizes efficiency of the staff members within undergraduate admission.

In collaboration with the Director, the AD may manage personnel actions, including employee posting, hiring, evaluation and any corrective action required to maintain effective staffing levels. The AD will also provide leadership and contribute to the planning for future technology directions for the department. The incumbent will work collaboratively to develop, implement, and nurture a long-term vision and strategy for technology, and help other organizational leaders understand the complexities of information resources, service delivery, and technologies as they impact the operations of Admissions.

The AD will evaluate and recommend short-term objectives, and develop a long-term technology plan (including training, collaboration, coordination, etc.). The incumbent will work collaboratively and strategically with campus partners to help develop creative solutions in response to admission technology issues, and to ensure coordination and compliance with California State University (CSU) and University policies, and local, state, and federal mandates.

Minimum Qualifications*

A bachelor's degree in a related field from an accredited college or university, along with a minimum of three years of increasingly responsible experience leading technology projects including technical experience with CS, academic technology systems, and database tools involving study, analysis, and/or evaluation leading to the development or improvement of administrative procedures/policies in the area of CS and related software. Knowledge of organization philosophy, practices, policies and procedures, and strategies; communication principles and strategies; information technologies used in or relating to implementations; policies and procedures and their impact on large-scale systems integration projects; and technologies involved in CS or components of CS systems such as databases, operating systems reporting tools, interfaces, and related third-party systems. The incumbent must have the ability to work effectively with individuals at all levels of the campus organization; work under general supervision; organize and plan work and project tasks and activities, including handling multiple priorities in a project environment; review and understand workflow concepts and principals; conduct systems and business process planning, development, and administration; and take initiative to independently plan, organize, coordinate and perform work in various situations where numerous demands are involved. The incumbent must have the ability and/or interest in working in a multicultural/multiethnic environment.

Knowledge, Skills and Abilities: Excellent communication, interpersonal, and oral skills; strong leadership, managerial, and analytical skills; demonstrated ability with enrollment information systems, web technologies, electronic data management, business process re-engineering, and predictive modeling; demonstrated ability to establish and maintain professional and cooperative working relationships with administrators, faculty, and staff; demonstrated ability to act decisively under stressful situations and to work in a multicultural/multiethnic environment.

Embody the Six Roles of Leader:

- Structuring work: effectively manage and direct workflow, create clear descriptions, clarify roles and expectations and delegate work.
- Managing Talent: hire, coach, support employees
- Inspiring Performance: empower, appreciate, communicate constructive feedback
- Building Teams: build trust and collaborate
- Using & Sharing Information: open communication, transparency
- Facilitating Change: encourage others to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.

Embody the Core Competencies:

- Bias toward collaboration and teamwork
- Effective oral, written and nonverbal communication skills
- Customer/Client Focus with an emphasis in problem solving and resolution
- Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence
- Diversity and inclusion

Preferred Qualifications

Advanced study of information systems or a Master's degree from an accredited college or university. Experience in implementing and enhancing enterprise student administration systems preferably within the CSU system or California public higher education; PeopleSoft Student Administration in reference to Admissions, Transfer Credit and Campus Community; knowledge of CSU policies and procedures and their impact on enterprise systems; project management/control or planning methodology for projects or large-scale activities relating to enterprise student administration systems; and Oracle/PeopleSoft products and tools or experience in enterprise student administration implementations. Ability to understand policies and procedures from the Chancellor's Office perspective and how they impact the University.

Environmental/Physical/Special

The Assistant Director for Technology and Operations is expected to work at scheduled campus events and be available on call as necessary, including evenings and weekends. Occasional in-state travel may be required.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees.

How To Apply

Submit an online application and upload in one file attachment your resume and cover letter, describing your specific qualifications for each position. The online recruitment system will allow one file attachment for each submission.

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Application Deadline

Open Until Filled.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.