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Position Title: Asst Information Technology Specialist
Job Category: P&S
Type of Position: Probationary
Full Consideration Date: Friday, November 15, 2019
Advertising Started on: Monday, October 28, 2019
Hiring Department: IT-Client Services
Department: IT-Client Services

Salary

Pay Grade: PS.118

Position Details

Percent of Time/Week: 100%
Service Schedule: Calendar Year
Position Description:

Installs, configures, maintains, and supports client device technology across campus including desktops, laptops, tablets, printers, classroom technology, and software; serves as a client-device and technology expert for campus; creates and maintains a client-device and technologies inventory in order to better inform clients; and manages or administers tools and systems in use by Client Service in the pursuit of providing excellent service to campus.

 

A defined career path exists. Based on experience, the successful candidate will be hired into one of two levels of professional opportunity: Assistant IT Specialist or IT Specialist and will be given the opportunity to progress through the career path by achieving defined performance objectives once employed. Additional duties required for IT Specialist position.

Education Requirements:

Bachelors degree required. Fall 2019 graduates will be considered. Degree must be conferred prior to start date. Candidates able to start by January 6, 2020 are preferred.

Required Qualifications:

At least one year of experience supporting end users and supporting client devices in an enterprise-like environment; demonstrated excellence in customer service; and excellent communication skills required. Student experience will be considered.

Desirable Qualifications:

At least one year of experience in a higher education environment preferred.

Online Application Required Documents

Application Type: This job requires basic applicant information, plus a resume. Your resume should not be sent to the contact below. The resume will be attached during the Online Application Process.
Professional References: Applicants must enter reference information online as part of the application process.
  Number of References:  3
Cover Letter: A plain text cover letter is required.

SUMMARY

Location:
Iowa
Job Category:
Specialist / Associate
Areas of Responsibility:
Information Technology
Job Level:
Entry-level position
Job Sector:
Information Technology