Associate Director of Information Technology

Job Level
Mid-level position
Job Category
Associate / Assistant Director
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

Description/Job Summary

The Associate Director of Information Technology manages all IT training courses and instructors for workforce development.


  • Manages all the IT training courses and instructors for Workforce Development and Continuing Education

  • Develop and implement IT policies and procedures to support the implementation of strategies set by the Workforce Director

  • Coordinate with functional departments to identify, implement, and optimize business processes through the applications of technology

  • Plan, organize, direct, control, and evaluate the operations of Information Systems

  • Manage and monitor IT issues within each business location 

  • Analyze the academic and business requirements of all IT programs to determine their specific program needs

  • Responsible for hardware and software troubleshooting, server and network management

  • Responsible for the approval of all IT related requests and purchases 

  • Inspect the use of technological equipment and software to ensure functionality and efficiency

  • Identify the needs for upgrades, configurations or new systems and report to the Director of Workforce

  • Set up and provide technical support to all servers 

  • Communicate with and assist staff effectively 

Required Qualifications

  • Master’s degree or certified credentials in IT 

  • Five years of more experience in information technology 

Preferred Qualifications

  • Five years of supervisory experience