Associate Director of Systems
| It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About CSUF: Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individual from pursuing their educational goals. We are seeking an exceptional individual to join our team as an Associate Director of Systems. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to professionalism, teamwork, diversity, openness, flexibility, integrity, and kindness. Reporting to the Director of Financial Aid, the Associate Director of Systems is responsible for expert direction, problem solving, and specifications for the internal systems staff, and Information Technology systems in the design, development, operation and maintenance of the automated management systems used to support the mission of the Office of Financial Aid. The overall responsibility of this position is to ensure the accurate and timely processing, delivery, reconciliation, and reporting to various agencies of $320 million in student aid to the information and data processing systems. These systems include the PeopleSoft Student Administration system, and interfaces to other associated systems such as the Electronic Loan Management system, the California WebGrants system, the Department of Education’s Common Origination and Disbursement system, Student Aid Internet Gateway, CPS Online, and the National Student Loan Data Center. Responsible for project coordination, development, management, and overseeing the testing of software including both local and Chancellor’s Office centralized modifications (CMS) to meet new initiatives and business processes designed to improve or augment the delivery of financial aid. Primary responsibility for the analysis of business processes and their effective application in an automated environment. Serves as the the functional lead in maintaining and enhancing functionality of the financial aid module of the Oracle Student Administration system by providing or supervising production support as needed (including support for reporting technologies, scheduling of production jobs, fund management simulations, security administration coordination, and quality assurance monitoring) to ensure the continued efficient operation of automated systems. The functional lead also plays a pivotal role in planning and directing upgrades and the implementation of new software functionality, including online functionalities offered through the university’s web portal. The primary area of accountability of this position is in the development of automated solutions to insure the mission of the office and the university are achieved. This includes the development and administration of policies designed to support a strategic approach to systems management. A secondary area of accountability is the supervision of the internal systems staff to ensure the reliable operation of all production systems, both online and batch, and supervision of the Direct Loan programs and alternative loan staff. Also, provides supervision to the Assistant Director of State Grant programs and the Pell Grant program. Other areas include analysis of new programs or program modifications and effective cooperation with accounting and student records personnel to ensure that fiscal integrity and compliance with regulations are maintained. The incumbent also supports various Federal and State reporting tasks, including the FISAP (Fiscal Operations Report and Application to Participate) Report and the State Chancellor Office’s FADB report. Other duties as assigned.
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| The candidate must have a Bachelor's degree from an accredited college or university and a minimum of four years of progressively responsible university experience, including knowledge of standard financial aid processing systems and verification procedures. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems is essential. Knowledge of federal and state financial aid programs is required. Knowledge of Federal and California State financial aid regulations. Demonstrated experience working with a sophisticated automated and integrated financial aid system. The Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of five managers who lead the daily activities of the office. This Associate Director is responsible for the PeopleSoft Student Administration Financial Aid module and must be able to work independently and apply technical judgment and expertise. They must have the ability to communicate technical concepts with the ability to translate user-stated problems to technical terms for incorporating to automated processing. They must have an outstanding aptitude to anticipate and analyze problems, and make appropriate judgments on a daily basis. Strong analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting are required. Must be able to analyze highly complex situations and perform assignments, troubleshooting, and reporting without supervision. Must work independently on many projects, but works closely with management in the critical role of planning and enhancing the automated features of PeopleSoft and other systems to support efficient operational capabilities of the department. Proficiency with P/C Windows, XP Professional, Application and data servers, PeopleSoft Tools/Query, Microsoft Office Suites, Outlook, Excel, electronic mail, Internet applications, and Word required.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. |
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| Extensive and significant experience in Financial Aid (with PeopleSoft), and the development and maintenance of systems solutions to financial aid problems. Employ and innovate financial aid analyses and reports using tools such as query management and equations; familiarity with SQL is beneficial. | |
| Employment is contingent upon a satisfactory fingerprint background check. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). California State University, Fullerton is a comprehensive, regional university serving a diverse student population of over 40,000, including international students representing 86 nations. Located on a 241-acre campus in Orange County, it is a technologically robust and culturally vibrant area. Many of our employees enjoy the close proximity to the beaches and mountains for surfing, hiking and mountain biking. The University offers 57 undergraduate and 52 graduate degree programs, including a doctorate in education and a doctorate in nursing practice, in a rich diverse environment. Diverse Issues in Higher Education (August 2017) ranks the campus as 5th in the nation in terms of bachelor’s degrees awarded to underrepresented students based on data from the U.S. Department of Education. Hispanic Outlook in Higher Education (August 2017) ranks CSU Fullerton number one in California and second in the nation among top colleges and universities awarding degrees to Hispanics. The University is proud to be designated as a Hispanic Serving Institution. |
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| 23-Aug-2018 |