Associate Director, Systems Engineering and Operations

Job Level
Mid-level position
Job Category
Associate / Assistant Director
  • Technology
Job Status
Areas of Responsibility
  • Systems / Operations

Job Number: 201903048961

Full/Part Time: Full Time

Schedule: 8AM - 5PM

Salary: Commensurate with Experience

Position Information
The Associate Director of Systems Engineering and Operations reports to the Deputy CTO of Enterprise Infrastructure and provides leadership for the Systems Engineering, Systems Operations, Application Operations and the Lead Systems Architect. The Associate Director is responsible for the effective operations of all system infrastructure that supports campus IT services including servers, storage, and cloud. Additionally, the Associate Director, in collaboration with the Deputy CTO of Enterprise Infrastructure, develops and recommends systems strategies. The salary is commensurate with experience within the budgeted range of $120,000 to $130,000.


Education Requirements 

  • Bachelor's degree or equivalent combination of education and experience. Required


  • IT Infrastructure Library (ITIL) Certification Preferred


  • 8 - 13 years of related experience. Required

  • Typically 2 - 5 years of experience managing an information technology organization.Preferred

Special Conditions

  • Must pass a background check. Required

  • Occasional travel for university related business meetings, conferences and/or professional development. Required

Minimum Requirements

  1. Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.

  2. Requires a broad working knowledge of the applications programming development function.

  3. Possesses skills necessary to accomplish department/section objectives and address related problems and issues in an effective manner.

  4. Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment.

  5. Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.

  6. Experience of analyzing buy vs. build procurement for products for effective and efficient technology use.

  7. Thorough knowledge of subject area sufficient for strategic planning, technology assessment and direction.

  8. Requires the ability to gather, organize, and analyze data in the completion of assignments.

  9. Uses and applies applications Information Technology theories and concepts to manage and provide solutions.

  10. Experienced in leading change management activities and managing their impact across the unit or department.

  11. Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.

  12. Strong knowledge and understanding of service delivery principles.

  13. Understanding of automation, infrastructure as code and devops.

  14. Understanding of managing systems operations in a cloud environment.

  15. Demonstrated capability of IT project management.

  16. Familiarity with Windows and Linux systems administration practices.

Preferred Qualifications

  1. Demonstrated skill in managing technical staff.

  2. Current knowledge of the University of California, Riverside campus community.

  3. Current knowledge of the Information Technology Solutions organizational environment.

Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud. 

  • UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."

  • Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

  • In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.

  • UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.

  • In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

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