Associate Vice President, Chief Information Officer

Job Level
Senior position
Job Category
Vice President, C Level
Sector
  • Technology
Job Status
Areas of Responsibility
  • All Areas of Technology
Classification Title  
Fair Labor Standards Act  
Salary Grade H12
Pay Range $145,000 - $175,000

Position Information

 

Job Category Professional Administrative
Union Status Excluded
Position Title Associate Vice President, Chief Information Officer
Department Chief Information Officer
Employment Type Full Time
If Temporary, Length of Appointment  
Full-time Appointment Length 12 Month
Work Schedule: (Days/Hours)  
Major Work Characteristics/ Summary of Position

Provides strategic vision and leadership to align and optimize enterprise technology services with business strategies and goals; balances enterprise Information Technology (IT) service delivery risks with service responsiveness. Serves as a senior advisor to the President, Vice Presidents, Deans, and other constituencies on policies related to institution-wide technology services. Establishes, reviews, and recommends IT governance, frameworks, organizational structure, strategic direction, goals, processes, policies, productivity measures, and procedures. Responsible for overall leadership, direction and management of operational, financial, and personnel resources and activities. Promotes a technology culture of service, security, urgency, and accountability.

Minimum Qualifications

Master’s Degree in Computer Engineering, Computer Science or closely related discipline; minimum of ten (10) years’ experience as an administrator of Information Technology based services with escalating authority and budgetary responsibility; excellent oral and written communications skills, especially the ability to communicate technical issues to a non-technical audience; excellent financial and human resource skills.

Desired Qualifications

Experience as an IT administrator in a higher education environment; demonstrated ability to plan and implement IT based services for academic and non-academic systems; demonstrated ability to work with senior higher education administrators; demonstrated ability to manage large and/or complex projects; creativity and/or vision in the application of IT to academic and business systems; ability to think outside the box.

Equipment Operated  

If chosen for an interview, you will be required to bring an original copy of your transcripts at the time of interview.

 

Job Duties

 

Job Duty

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Provides strategic vision and leadership to align and optimize enterprise technology services with business strategies and goals. Develops, recommends, and implements short term and long range strategies and solutions to support the University’s enterprise technology and information needs. Motivates positive culture change through actions and communications to maintain a high performing, flexible, and agile technology organization focused on service, security, urgency, and accountability.

Supervises, develops, and evaluates administrative and support staff within the Information Technology Services division; assigns and reviews work; establishes time frames for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leaves; interviews candidates for employment and recommends hiring; evaluates employee work performance; receives and responds to grievances; provides assistance with the development of unit work procedures and policies.

Oversees systems and infrastructure improvements to enhance the availability and accessibility of IT-enabled business process services aligned with institutional goals. Promotes implementation of new services that increase functionality and profitability based-upon emerging technologies (e.g., online learning, mobile and social computing, cloud services, etc.). Develops organizational resources to improve access to system-based, business process information for decision-making purposes.

Provides general oversight and direction to units within the division of Information Technology Services. Develops and implements plans for IT Governance within a structure of University governance enforcing standards for, and adoption of, an enterprise services delivery framework that includes priority setting, accountability, project/change management and performance measurement. Establishes, reviews, and recommends changes to organizational structure, strategic direction, goals, processes, policies, productivity measures, and procedures related to University’s technology infrastructure and services.

Responsible for risk management and mitigation associated with overall enterprise IT services security, availability and change. Balances overall enterprise IT service delivery risks with service responsiveness. Identifies and addresses IT organization talent gaps and works to ensure technology services stability through the active retention of technology skills leaders. Interviews and selects staff, especially as related to technology leadership. Evaluates performance and addresses divisional personnel and disciplinary matters as needed. Establishes and evaluates system and security measures and adherence to internal controls to safeguard information resources. Reviews security and compliance with data processing auditors and specialists to maintain a secure and reliable computing and networking environment.

Engages and advises University administration on issues regarding technology and information systems. Cultivates relationships within the institution, with business partners and with higher education colleagues to shape and inform expectations for an IT-enabled enterprise. Represents technology matters and provides leadership in state and local activities. Communicates Information Technology Services performance in business-relevant terms. Develops and implements ITS communications strategy. Promotes a service-menu, industry standards based (e.g., Tier 1-4 data center) and a Total Cost of Ownership (TCO) basis approach to delivery of enterprise IT services.

Examines and collaborates regarding Return on Investment (ROI), or value proposition, of proposed new technology services, service upgrades and significant IT projects. Works to control IT costs with a strong focus on business value basis of IT services. Transforms costs as possible through adoption of emerging technologies. Develops divisional budget recommendations and evaluates expenditures of IT area signature authorities. Explores long-term possibilities to establish cost-based services into profit-based services. Oversees software and hardware maintenance agreements and contractual services agreements, and maintains dialogue with external service providers and vendors.

OTHER FUNCTIONS AND RESPONSIBILITIES: Performs other related duties as assigned.

SUPERVISION EXERCISED:

Supervision is exercised over full-time and part-time employees within the Information Technology Services division.

REPORTS TO: Vice President, Finance & Business Operations

PHYSICAL REQUIREMENTS: None

Percentage Of Time 100