Chief Technology Officer

Application Review Begins
December 26, 2017; position open until filled

Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:

1. A resume/CV and;
2. A cover letter indicating how you meet the minimum qualifications for the position.

You will also be required to submit the names of at least three professional references, their e-mail addresses, and telephone numbers as part of the application process.

Any application missing the above documents/information may be considered incomplete.

If you would like to view the complete position description including the duties please send an email to ishr@uoregon.edu and reference the job title and job number in the subject line.

Department Summary
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.

Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.

The university is also proud of its newly-announced Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.

Eugene is the home of the University of Oregon’s main campus. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.

Position Summary
Reporting to the Vice Provost/Chief Information Officer, the Chief Technology Officer (CTO) provides vision, leadership, strategic planning and oversight for information technology throughout all functions and locations of the University of Oregon. The CTO is responsible for establishing current and long-range direction of technology aimed at keeping the organization on the forefront of change. The CTO will have a high level of technical knowledge and work collegially in the development of innovative technology solutions. This leader will have a clear vision of the comprehensive role of information technology in higher education including academic programs, administrative functions, and student services. The incumbent will have the ability to create synergy and increase effectiveness by merging the various technology efforts across campus into a highly functioning center of service. The CTO will provide a continuous commitment to improving customer service and assuring that information technology on campus is attuned to faculty, staff and students’ technology needs. In addition, the incumbent provides vision, leadership and planning to assure that services are effectively and appropriately delivered to meet the diverse and dynamic needs of the University of Oregon.

In collaboration with internal and external campus stakeholders, the CTO develops and implements strategic vision and plans for the operating needs of technology on campus, including annual and long-term plans for budget, personnel, and space. The CTO will build a shared vision for meaningful and effective uses of technology architecture and develop and implement strategies to accomplish that vision and meet university strategic goals. In addition, the CTO will be responsible for leading strategic planning regarding IT architecture strategy, design, development, deployment, support and enhancement of the university’s technology. The CTO will work closely as well as collaboratively with members of the IT community within UO to streamline processes, integrate/merge technology, and create and innovate and cost effective ways to leverage IT on campus.

The CTO is directly responsible for providing leadership and direction to the Technology Infrastructure group within Information Services supplying design/architecture, installation, maintenance, operation and support for the University’s enterprise systems; data center operations; data, voice, and video network; and telecommunications infrastructure. The CTO will assume overall responsibility for developing and maintaining the technology infrastructure roadmap for ensuring a high quality infrastructure for faculty, staff and students.

The CTO serves on the Information Services Leadership Team and leads Technology Infrastructure employees, including those potentially represented by a bargaining unit. The CTO has University-wide impact, making decisions about what services will be offered, and the expansion, improvement and evolution of those services; sets technical directions and standards; and makes a full range of personnel and financial decisions. The CTO will collaborate frequently with the Information Services Leadership Team regarding projects, policies, technology, strategic planning, and university technology architecture. The CTO has budget authority over the Technology Infrastructure Group.

Candidates who promote and enhance diversity are strongly desired.

Minimum Requirements
• Bachelor’s degree from an accredited college or university or equivalent years of experience
• A minimum of 7 years of IT experience with an emphasis on IT infrastructure
• 5 years of leadership experience providing supervision, coaching and mentoring to information technology professionals
• Demonstrated prior experience supporting technology infrastructure services in a complex environment
• Experience in managing as well as negotiating vendor contracts and agreements with end users, service providers and regulatory agencies

Professional Competencies
• Ability to work effectively with faculty, staff, and students from a variety of diverse backgrounds
• Demonstrated problem-solving skills
• Ability to adapt within a rapidly changing technical environment
• Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide-range of technical skills
• Ability to work independently as well as in a team-oriented, collaborative environment
• Ability to deal efficiently and effectively with a wide-range of vendors
• Ability to operate and communicate effectively while meeting deadlines and completing projects
• Successful experience working, collaborating and establishing credibility and relationships with senior leadership, colleagues, and customers

Preferred Qualifications
• Advanced degree from an accredited college or university
• Experience working in IT within higher education
• Demonstrated experience with developing and maintaining short- and long-term plans and budgets for technology infrastructure in a higher education environment
• Experience with ITIL or ITSM
• Experience leading and managing technology infrastructure services in a medium/large research university or similar environment.
• Experience developing technology strategies related to cloud services, virtualization, and network architecture
• Experience with unified communications technologies/projects in a large organization
• Proven experience in developing a vision, roadmap, and successful technology framework