College Information Technology Systems Supervisor

The College Information Technology (IT) Systems Supervisor (Campus-wide Network Systems) is charged with the responsibility to plan, organize, supervise and participate in the activities of the college IT Department; ensure timely and accurate problem solving, system testing, and change management; maintain user relations; assure compliance with College/District policies and principles of good IT practices; prepare internal and external documents and activity reports; and supervise, train, and evaluate the performance of assigned personnel. This position may also include responsibility for media services operations. 

This position is assigned to the Library and Technology Services department.

• Plans, supervises, and participates in the implementation and maintenance of network and application software, database systems, web and application servers, maintenance, programming, and support of clients in a college-wide IT department.

• Assures compliance with District and College policies and IT department procedures.

• May direct the overall activities of media services operations, including satellite operations and distance learning.

• Implements support procedures, including maintaining inventory of check-out equipment and ensuring operational performance of college technology equipment, smart classrooms, and meeting rooms. 

• Monitors and supervises version upgrades and enhancements of network/desktop operating systems and application software.

• Recommends changes in procedures as appropriate.

• Responds to verbal, written, and electronic inquiries from clients regarding status of work requests, backlog, and, issues.

• Supervises, trains, and evaluates assigned staff.

• Establishes department goals according to guidelines. 

• Provides technical expertise to staff and other IT Department employees.

• Resolves issues and coordinate activities.

• Participates in interviewing and selecting new personnel.

• Coordinates departments’ operations with faculty and participating agencies/colleges and make basic arrangements such as program format and adherence to timelines established for projects.

• Confers with College and District Office Departments and Area Dean to coordinate efforts and enhance network systems and capabilities.

• Maintains budgetary expenditures for departments’ operations, equipment, supplies, and materials.

• Operates office equipment including computers utilizing the Microsoft Office suite and similar software applications.

• Performs other related duties as assigned.

8:30 a.m. – 5:00 p.m., Monday – Friday

EXPERIENCE: Four years increasingly responsible experience, including two years in a lead or supervisory capacity, in computer/network system analysis, design, programming, testing, implementation, and user relations.

EDUCATION: Bachelor’s degree from an accredited institution in MIS, Computer Science, Business, or a related field.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)

1. A completed Los Rios Community College District Classified Application (required).

2. Resume (recommended).

3. Unofficial transcripts of college/university work (required).

4. Two (2) letters of recommendation (recommended).

5. Letter of Interest (recommended).

Do not submit additional materials that are not requested.

NOTE: Applications submitted without all required documents, listed above, will be disqualified. Applicants indicating “see resume” on the online application will be disqualified.

Also, Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents. A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.

*TRANSCRIPTS: 
- Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. Foreign Degree Transcript Evaluations click here
- Within 60 days of the time of hire, employees are required to submit official transcripts, if required in the minimum qualification for the position. 
- Graduate advising documents and grade reports will not be accepted as official transcripts. 
- It is the responsibility of Los Rios Community College District employees to also provide official transcripts, if required in the minimum qualification for the position.

After hours inquiries should be emailed to hr@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.