Data Operations Manager - Remote

Job Description:

This position reports to our Director of Data Operations and will oversee the technical platforms, workflows, and data structures that power clear, accurate, and timely communications across the school community. Operating within the Office of the Chief Information Officer, this role serves as the primary technical operator for Slate, Stevenson’s internal information system, translating communication needs into dynamic digital workflows, managing audience segmentation, and building repeatable systems for recurring and event-based communications. This position is remote, with occasional travel to the School’s Pebble Beach and Carmel campuses (3 to 4 visits per year).

Job Responsibilities:

Slate Platform & Workflow Operations

• Design, build, test, schedule, and distribute mass communications, dynamic forms, and event portals in Slate.
• Develop recipient lists, queries, and audience segments using student, parent, and household data.
• Standardize recurring communication workflows and email templates to ensure operational sustainability.

Cross-Departmental & Event Communications

• Partner with academic division heads, Admissions, Advancement, College Counseling, Athletics, and Student Life to coordinate communication schedules and reduce message overlap.
• Develop and maintain a centralized annual communications calendar.
• Oversee technical production and distribution for major publications, including weekly and monthly e-newsletters.

Marketing & Communications Collaboration

• Serve as the technical execution partner to Marketing & Communications (MarCom), turning approved content into responsive email layouts and digital interfaces.
• Ensure Slate-based portals, emails, and forms reflect visual standards, brand identity, and accessibility guidelines.

Data Integrity & Process Optimization

• Analyze communication engagement metrics to evaluate delivery effectiveness and recommend system improvements.
• Identify opportunities to streamline complex processes, eliminate administrative bottlenecks, and optimize data usage.

Required Qualifications:

• Exceptional organizational, project management, and multi-stakeholder coordination skills.
• High attention to detail regarding scheduling, dates, recipient lists, and sensitive student/family data.
• Strong written communication, editing, and proofreading abilities.

Technical Qualifications:

• Enterprise CRM/SIS Expertise: Hands-on experience with Slate by Technolutions (queries, communications, forms, portals, and automated workflows) or comparable systems.
• Web & Layout Technologies: Proficiency with HTML and CSS for building responsive email templates and web interfaces.
• Dynamic Scripting: Experience using Liquid markup or similar templating languages for personalized content delivery.
• Database & Querying: Solid understanding of relational databases, SQL concepts, conditional logic, and audience segmentation.