Data Systems Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Systems / Operations
  • Information Technology
Job Status
Full-Time
Areas of Responsibility
  • Systems
  • Data / Database
  • Support / Help desk

The Data Systems Support Specialist will provide leadership, guidance, and vision for all school-wide data systems at Cheshire Academy, empowering all offices to understand and use data to become more productive and efficient. This position will work closely with administrative department heads, end users and assist in all data-related projects.  The Data Systems Support Specialist is an integral member of the Technology Department to support the educational and operational needs of the school as it relates to Data Systems and Technology.  The overarching goal of the Data Systems Support Specialist is to oversee the school-wide systems.  This position also facilitates end-user training as it relates to data systems and serves as the liaison between vendors and end-users.

DUTIES AND RESPONSIBILITIES:

  • Manages analyzing and implementing key changes and enhancements to the school’s database such as importing / exporting information as well as creating reports.
  • Working with the Director of Technology and Information Systems suggests and maintains policies and procedures for ensuring the security and integrity of the school’s data systems.
  • Guides users in establishing and maintaining peak database efficiency, performance, accuracy, and security.
  • Serves as main point of contact for faculty, staff, students, and families regarding data system related questions and requests.
  • Reviews database procedures to ensure the integrity of the database and the data which it contains.
  • Manages the data of all Blackbaud databases.
  • Manages the data of SchoolAdmin Admission Platform.
  • Manages the users and groups of Microsoft Active Directory.
  • Oversees users with utilization of data within the school’s database systems.
  • Oversees users with extracting data for use with other systems on campus.
  • Oversees regular meetings of key data personnel on campus to monitor data entry and information flow.
  • Reviews database procedures to ensure the integrity of the database and the data which it contains.
  • Other duties as assigned by Director of Technology and Information Systems

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree in a related field and 3 years of experience or the equivalent combination of education and experience.
  • Experience with database management in an academic network environment
  • Knowledge of Blackbaud, School Admin or another School Information System is required.
  • Experience with SQL and/or report writing.
  • Experience with importing data
  • Knowledge of Microsoft Office products, especially Microsoft Excel, Microsoft Word and Microsoft Outlook.
  • Personal and professional commitment to diversity, equity, and inclusion and interest in creating an inclusive experience for all Cheshire Academy constituents.

SKILLS AND ABILITIES:

  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively.
  • Enjoys challenges.
  • Enjoys demonstrating abilities as well as training of users.
  • Ability to adapt communication based upon recipient knowledge level.
  • Understanding of Blackbaud support process.
  • The ideal candidate has a strong love of learning, a desire to work in a boarding school environment, is a team player, and has the curiosity to dive in and solve any problem.
  • Candidates must be eligible to work in the U.S.

This position is not eligible for school provided housing.  Salary and benefits are competitive.  Candidates must be able to successfully complete a criminal back ground check.  This is a full-time, 12-month position.

Employment Diversity Statement

Cheshire Academy is an internationally minded college-preparatory school with a diverse student body representing over 31 different countries. We are fully committed to hiring and retaining faculty and staff that reflect the diversity of our student body. Candidates should demonstrate dedication to promoting diversity, equity, inclusion, and social justice within our community. We encourage candidates from historically underrepresented groups to apply.

Nondiscrimination Policy

Cheshire Academy, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. Cheshire Academy is committed to a policy of equal opportunity for all persons and does not discriminate based on race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status in employment, educational programs and activities, and admissions.

How to Apply

Interested applicants must apply directly to our website:

https://cheshireacademy.org/about-ca/employment/ --> click on open positions

Please include a cover letter, resume and three professional reference.