Design and Technology Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Applied Tech (STEAM / Maker / CS / Design)
  • Information Technology
Job Status
Full-Time
Areas of Responsibility
  • Design
  • Support / Help desk

The person in this position has the opportunity both to teach students in our Design and Technology classes (a design-thinking curriculum that encourages project-based problem-solving) and to provide technical support and informal training to students, faculty and staff.  The position reports to our Network Administrator and Director of Technology

Specific Responsibilities:

  • Teach Design and Technology classes (a class revolving around the use of creativity and technology in the design process to produce unique and fun projects for students (two - three sections)

  • Identify, research, and resolve end-user hardware and software issues in our primarily Macintosh 1-1 computing environment

  • Provide technical support for campus events requiring network connectivity, printing, audio/video connections, software and audio-visuals.

  • As with all full-time positions at our boarding school, this position includes weekly dormitory duty and rotating weekend duty (typical six weekends a year) and also includes co-curricular responsibilities, dependent upon experience.

Requirements:

  • Thorough knowledge of Apple operating systems and hardware

  • General ability to assess, repair, or refer for repair software and hardware issues (skill level comparable to Level 1 Help Desk and up to Layer 3 networking)

  • Comp TIA A+ and Comp TIA Network+ certifications ideal

  • Strong interpersonal, organizational, communication and planning skills.

  • Ability to work independently and as a team.

  • Ability to work with minimal supervision.

  • Interest in and ability to work well with young people

  • Meet the expectation of regular, predictable, and reliable attendance.

  • Maintain confidentiality and interact with students, parents, and employees as well as internal and external constituents with sensitivity and understanding.

  • Perform position responsibilities in a professional manner that models and ensures a diverse, equitable, and inclusive learning and work environment and upholds the school’s commitment to its mission and core values

  • Bachelor's degree in a related field or equivalent experience

Our Culture:

Christchurch School is an inclusive and caring community that prides itself on our educational philosophy of Relationships, Engagement, and Agency.

We believe in building relationships with students, between disciplines, and with our wider community, relationships which help students become engaged and ultimately lead them to a sense of agency in their lives. 

It is this approach, centered around developing the student competencies to do these things, that is our focus, rather than test scores or specific content.  We want to help our students recognize their skills and grow into self-confident people who can help make the world a better place.