Director, Advancement Information Technology

Job Level
Senior position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

Job no: 522296
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional, Computer and Information Science, Information Technology, Business Administration/Management, Executive/Management/Director

Department: University Advancement
Appointment Type and Duration: Regular, Ongoing
Salary: Commensurate with experience
Compensation Band: OS-OA10-Fiscal Year 2017-2018
FTE: 1.0

Application Review Begins
June 21, 2018; open until filled

Special Instructions to Applicants
Please submit the following with your online application:

• A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare
you for the job responsibilities and requirements outlined in the job announcement. Please
discuss each element completely and succinctly.
• A resume of your educational and professional work experience.

Department Summary
University Advancement is responsible for strategically positioning the University of Oregon to create awareness, build long-term relationships, and secure resources to further its aims. The division consists of approximately 200 employees primarily working out of Eugene, with offices in Portland and Bend. Departments within University Advancement include: Advancement/UO Alumni Association, Development, Stewardship and Public Events, Advancement Operations, Federal Affairs, and State and Community Affairs.

Advancement Operations provides essential services that build a strong foundation from which University Advancement departments can promote the university’s fundraising priorities, manage its donor portfolios and operate within a framework of efficient business practices. Programs within Advancement Operations include: Prospect Management and Analytics, Financial Services, Employee Relations, Facilities and Office Operations, IT Services and Talent Management.

Position Summary
The Director, Advancement Information Technology (director) is responsible for University Advancement (UA)’s information technology (IT) strategy and for the development and management of the IT infrastructure. This position supervises IT services and staff that support the missions of UA, University Communications (UC), UO Board of Trustees and the Oregon Bach Festival. In addition to the Eugene campus, it also oversees IT support for external staff located at the UO Portland campus, the UO Bend Center and regionally located development and fundraising staff. The position is responsible for planning, recommending and administering the budget for a comprehensive portfolio of IT services; collaborates with other UO units on information technology issues; participates in task forces, work groups and committees; and also serves as UA’s technology liaison to Development offices in the university’s schools and colleges. A high level of decision-making and confidentiality is required.

The director is responsible for the supervision and overall administration of a complete range of information technology, including approximately 500 user accounts, 300 workstations, 100 mobile devices housed mainly within the Ford Alumni Center, and 25 servers, mostly virtualized and hosted with UO Information Services. The position also provides limited services to Development personnel housed in the university’s schools and colleges and is responsible for developing and administering the UA and UO Alumni Association network systems and the interface to other university and UO Foundation systems. In addition, the director will develop and manage the UO and UC IT budgets and implement policies for cost effective and efficient management of information systems. They also supervise the design, implementation and on-going management of the UA Intranet and web applications.

Specific responsibilities include: supervision of installations, upgrades, and maintenance of servers, workstations, and network hardware; installation, configuration, and patching of operating systems and software; management of backup and recovery services for all vital data; quality testing and implementation of new technology; conduct security audits; maintenance of security and integrity of department servers, workstations, mobile devices and data; and the implementation, maintenance and regular review of the UA IT Disaster Recovery Plan.

The director is responsible for the strategic direction for technology and computer systems within UA, management of all IT projects and rollouts, and oversees the in-person and remote end-user support for Windows and Macintosh workstations, common desktop applications and Windows, iOS and Android mobile devices. 

This position reports directly to the Assistant Vice President of Advancement Operations at the University of Oregon, and directly supervises 3-4 classified or unclassified IT employees.

Minimum Requirements
• Bachelor’s degree in Computer Science or related field or equivalent relevant professional experience.
• Five years of experience in a technology role supporting Microsoft Windows systems and servers in an Active Directory environment.
• Two years of experience in a technology leadership role including supervisory responsibilities and budget management.

Professional Competencies
• Experience in management of multiple projects and rollouts.
• Excellent analytical and communication skills.
• Must possess the ability to work with others, exercise judgment in task selection, and work independently.
• The ability to lift, carry and install computer components is required.
• Commitment to promoting and enhancing diversity, equity, and inclusion.
• Ability to interact, communicate, and work effectively with individuals from diverse backgrounds and cultures.

Preferred Qualifications
• Experience with other Microsoft Windows or Macintosh platforms is a plus. 
• Experience with Microsoft Word, Excel, Access, and Adobe products preferred. 
• Teaching (software) experience a plus.
• Experience with and management of Drupal.
• Experience in training new staff on technology, software, and systems.
• Experience with Microsoft and Apple enterprise systems and management tools (MSSQL, Exchange, SCDPM, SCCM, JAMF Pro, macOS Server, etc.)

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA.  The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

Advertised: 24 May 2018 Pacific Daylight Time