Director of Information and Technology Services

Job Level
Senior position
Job Category
  • Technology
  • Information Technology
Job Status
Areas of Responsibility
  • Information Technology
  • Services / Service Management

The University of Pikeville is actively seeking a dynamic and committed professional to serve in the role of Director of Information and Technology Services. This position will serve to direct and lead the Information and Technology Services (IT) department, as well as operate and maintain computing and telecommunication facilities, services, and equipment to meet the academic and administrative needs of the University of Pikeville. This position may be considered for an Assistant Vice President for IT, based on leadership skills and work experience of the candidates.


  1. Provide leadership, vision, and direction to the IT department.

  2. Ensure the effective integration of IT into the University’s Strategic Action Plan.

  3. Collaborate with administrators, faculty, and staff to assess and meet campus IT needs.

  4. Develop and administer the department budget.

  5. Supervise the development of an effective IT help desk to provide timely and efficient assistance to students and college employees on hardware and software issues.

  6. Identify emerging technologies and supervise the development and implementation of new applications.

  7. Supervise the IT processes to protect the integrity and operation of the campus network.

  8. Develop, review, and certify all back-up and disaster recovery procedures and plans.

  9. Develop and control the security and privacy of the university’s information systems.

  10. Oversee IT aspects of all new construction and renovation projects.

  11. Other duties as assigned.


Position requires daily contact with co-workers, faculty, staff, and students in order to exchange information and generate work flow.  These relationships are maintained through e-mail and text messages, telephone and person-to-person contact.

Education/Skill Requirements:

  • Bachelor’s degree in computer science or related field, is required.

  • Must have significant management and leadership skills.

  • Must have documented work experience with Microsoft Windows Environments, including MS-SQL and Microsoft Exchange, Internet Information Server and other applications associated with higher education.

  • Previous experience with Datatel is preferred. 

The University of Pikeville offers a competitive salary commensurate with qualifications and experience. UPIKE offers a competitive benefits package including medical, dental, vision, and life insurance, telemedicine, long-term disability, tuition waivers, a 403(b)-retirement plan, and HSA, FSA, & dependent care accounts. UPIKE also offers a generous holiday schedule and paid leave program.

Important Notes: Resume and other application materials will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. Please, specifically address the qualifications, competencies and desired qualifications in your resume and application materials.

The University of Pikeville is committed to providing a safe and productive learning, living and working community. To achieve this goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history.

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students. Inquiries may be directed to the University of Pikeville Title IX Coordinator by calling 606-218-5216.

For more information about the University of Pikeville, please visit Interested applicants should complete the online application by visiting In addition to the application, interested applicants are requested to attach to their application a letter of interest, current resume, and the contact information for three to five professional references.

Department: Information Tech/Adm Computing
Employment Type: Full-Time
Position Type: Staff