Director Information Technology

Job Level
Senior position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

The information technology office (ITO) is part of the college’s institutional effectiveness and quality assurance (IEQA) department and provides computing and communications infrastructure, services, support, and digital innovation for College of Micronesia-FSM's (COM-FSM) administrative services (AS), enrollment management and student services (EMSS), and instructional affairs (IA) departments. 

The director of the information technology office reports to the vice president for institutional effectiveness and quality assurance (VPIEQA), serves as the assistant accreditation liaison officer (ALO), and oversees system wide communications, IT personnel, and services such as the college website, servers, and the student information system (SIS). The director works closely with all other COM-FSM departments to provide technology and official publication services.

This director ensures that COM-FSM provides a competitive and secure educational environment taking maximum advantage of digital technology and best practices to improve technology services quality and effectiveness. The director leads the development, implementation, and review of COM-FSM information technology policy and planning, and serves as the ex officio officer on the COM-FSM Information Communications and Technology (ICT) committee.

Responsibilities provided to the college include technical consultation, long term planning, representing the college on technology issues to internal and external organizations. The director is responsible for the overall daily functionality of COM-FSM technology either personally or through employed personnel.



General Functions

  • Oversees all aspects of technology at the college.

  • Oversees system wide communications, staff at all campuses, coordinates the enhancement of online services inclusive of website and Student Information System (SIS). 

  • Oversees publications functions and publications staff at the college: including official online catalog.

  • Interacts with other offices/departments for publications projects related to efforts of promoting positive marketing on behalf of COM-FSM. 

  • Ensures compliance with ACCJC Accreditation Standard I.C Institutional Integrity for college publications.

  • Ensures compliance with ACCJC Accreditation Standard III.C Technology Resources. 

  • Serves as the ex officio officer to the Information Communications and Technology (ICT) committee.

  • Serves on the Management Team.

  • Represents the college at various forums at the local, state, regional, and international levels.

  • Advises the vice president of institutional effectiveness and quality assurance (VPIEQA) on technology related matters.

  • Provides monthly and quarterly reports to the VPIEQA.

  • Promotes and ensures compliance with the college’s technology policies and procedures.

  • Develops and responsibly manages the information technology budget for the college.

  • Develops and responsibly manages an inventory of information technology assets across the college.


Strategic Planning

  • Develops strategic planning for the unit aligned to the institution’s strategic plan(s) and goals.

  • Develops an information technology plan supporting the Integrated Educational Master Plan (IEMP). 

  • Coordinates with other units or college leadership to ensure seamless operations and effective technology solutions at the college. 

  • Identifies and implements process improvements that result in time and cost savings at the college.

Project & Implementation Management

  • Leads, coordinates, documents, and tracks technology related projects at the college. 

  • Collaborates and coordinates with stakeholders and vendors of projects. 

  • Reports and prioritizes project risks for enhanced oversight, management, and resolution.

Process Improvement & Training

  • Identifies opportunities to streamline internal processes, and leads identification of solutions. 

  • Coordinates and/or conducts training to college users to maximize efficiency.

  • Completes an annual unit evaluation and assessment and ensures the results are archived in TracDat.

  • Completes a program review to evaluate unit effectiveness in accordance with the four-year cycle for administrative units.


Minimum Qualifications: 

Bachelor’s Degree in Information Technology, or Computer Sciences, or related field from a US accredited college with 5 years of relevant experience managing technology within a higher education setting. Proficient communication skills. Specifically: interpersonal, verbal and written communication skills, and the ability to conduct workshops and related training. Must have a minimum of 3 years of managerial and/or supervisory work experience. Foreign credentials must be equated to US standards using World Education Services at

Preferred Qualifications:
Master's Degree in Computer Science or a related field. Project management certification and experience managing complex projects.



Applications are available at the College of Micronesia–FSM Human Resources Office, state campus sites or at the college’s website at