Director of Information Technology

The Director of IT, will be responsible for providing information management to maximize the effectiveness of infrastructure services, including server support, networks, telecommunications, project/system implementation, and disaster recovery. The Director of IT is also responsible for the daily operations of the IT department.

Specific Responsibilities & Essential Functions

• Provide phone and in-person technical support to faculty, students and administrative personnel.

• Maintain and support all computers, printers and servers on campus (install and update software, fix hardware problems, perform upgrades, and replacing computers on campus as needed).

• Support CAMS system, help departments with reports, keep the software up to date.

• Support and maintain Dentrix, Blackbaud Slate and Follett.

• Support and maintain Anti Virus system, maintaining weekly virus definition updates to

• prevent any harm being done to the college's data and computers.

• Support and maintain the email system.

• Network administration: Setup and maintain user accounts, servers, (campus wide) network components etc. Ensuring all network components are up to date.

• Perform daily data backups, maintain data files and monitor system configuration to ensure data integrity.

• Maintain a disaster recovery plan, reviewing plan every 6 months for any updates.

• Supervise work-study, other personnel as well as consultants.

• Maintain and support Video projectors, video equipment, video editing and video conferencing. Ensuring equipment is in working condition and people know how to use it.

• Provide end-user training to individuals and groups, conducting training sessions as needed.

• Maintain the basic structure of the faculty web pages. Make certain faculty pages are up and running at all times.

• Research new technology through publications, the internet and attending seminars.

• Research and purchase software, hardware and parts, exploring multiple vendors before purchasing.

• Maintain contact with vendors, updating vendor list regularly.

• Support and maintain wireless network in dorm

• Maintain all software licensing.

• Maintain documentation of departmental procedures, updating on a regular basis in a file on the network.

• Create reports for and attend meetings with management, updating management on progress and projects in the department.

• Monitor the Technology Plan, meeting with administrative council twice a year to present a progress report.

• Maintain and update the content and functionality the college's website.

• Foster a working environment which encourages innovation, collaboration, transparency, and accountability.

• Assess needs of the community and ensure that technology processes and systems integrate effectively with other systems at the college to meet these needs.

• Communicate proactively within and beyond the college to seek out and identify new opportunities to develop value-added business products and services.

• Interact with college leadership in a manner which promotes teamwork, credibility, and trust.

• Provide direction and assistance in the development and execution of long-term technology plans that address faculty, student, staff, and alumni expectations and report clearly and regularly to stakeholders on progress towards objectives.

• Stay current on technology advancements, emerging standards and regulations, and industry trends relevant to the college's ongoing success.

• Maintain an awareness of major IT initiatives across higher education, incorporating them whenever they may advance the college's mission.

• Work closely with all departments to maintain the accuracy and functionality of the website.

• Promote and uphold the college's Catholic Basilian institutional mission.

• Perform other duties, projects and assignments as needed.

Criteria & Qualifications

• Bachelor's degree (B.A.) in M.I.S. or I.T. field, with a preference for a Master's degree in a related field and a minimum 10 years of technology management, preferably in an education environment.

• Ability to manage, budget, and implement software tools, applications, and all aspects of computer technology.

• Exceptional troubleshooting skills.

• Able to develop and lead strategic initiatives in IT that advance the college's mission and are consistent with its values.

• Proven ability to negotiate and work with vendors and consultants.

• Maintain confidentiality

• Organizational, planning, and prioritization skills

• Strong analytical, problem solving, and judgment skills

• Must possess initiative and strong teamwork, communication and interpersonal skills; strong written and verbal communication skills

Please submit resume with cover letter, salary requirements and 3 references to jobs@manor.edu.