Director of Information Technology

Job Level
Senior position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

The Director of Information Technology’s role is to provide leadership for developing and implementing information technology initiatives that advance the mission of the College; support the administrative infrastructure; provide exceptional service quality for students, faculty, and staff, alike; while also striving for cost effectiveness. Will be responsible for collaborating with leaders at all levels of the organization and manage a team of professionals who are accountable for the delivery of information technology across campus.

Essential Functions:

Strategy & Planning

  • Collaborates with key departmental users and Vice Presidents to determine IT needs and improve business processes that rely on IT.

  • Leads IT strategic and operational planning to achieve institutional goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization that facilitates and enhances teaching and learning, communication, and administration.

  • Works collaboratively with academic leadership to ensure that administrative IT and IT infrastructure meet current and anticipated needs in support of highest quality teaching and learning.

  • Develops and maintains an appropriate IT organizational structure that supports the needs of the College.

  • Establishes departmental goals, objectives, and operating procedures.

  • Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and operations, including staffing, sourcing, purchasing, and/or in-house development.

  • Assesses, communicates, and addresses all risks associated with IT infrastructure.

  • Develops, tracks, and controls the IT annual operating and capital budgets.

  • Develops business case justifications and cost/benefit analyses for IT spending and initiatives, including the development and maintenance of a five-year capital projection.

  • Directs development and execution of an enterprise-wide disaster recovery and business continuity plan for information technology.

  • Assesses and makes recommendations on the improvement in or re-engineering of the IT organization.

Acquisition & Deployment

  • Coordinates and facilitates consultation with stakeholders to define systems requirements for new technology implementations.

  • Approves, prioritizes, and controls projects as they relate to the selection, acquisition, development, and installation of information systems, involving key users as appropriate.

  • Reviews hardware and software acquisition and maintenance contracts and pursues master agreements to capitalize on economies of scale.

  • Defines and communicates College plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems.

Operational Management

  • Ensures continuous and secure delivery of IT services with end users and monitoring of IT systems performance.

  • Ensures IT system operation adheres to applicable laws and regulations.

  • Supervises recruitment, development, retention, and organization of all IT staff in accordance with budgetary objectives and personnel policies.


  • Bachelor’s degree in the field of computer science or business administration, or equivalent work experience. Master’s degree in one these fields, preferred.

  • Ten years’ experience working in the IT field.

  • Five years’ experience managing and/or directing an IT operation or unit with a proven record of developing highly capable IT teams.

  • Excellent oral and written communication skills; the ability to convey technically complex information and concepts in understandable terms; excellent negotiation skills.

  • Experience with integrated information systems, preferably in an educational environment (e.g., Jenzabar, Colleague, Ellucian, Banner).

  • Demonstrated ability to serve as a change agent who can cultivate trust and credibility with colleagues.

  • Demonstrated service orientation and proactive approach to providing service and support to the end users.

To Apply:

Send a resume, cover letter and salary expectations to:

Office of Human Resources
Elmira College
One Park Place
Elmira, NY 14901
Fax: (607) 735-1701 

Elmira College is an Equal Opportunity Employer.