Director, Information Technology Services

This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses.

Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

SALARY: $118,766 - $124,704 annually

The salary range reflects the minimum and maximum starting salary for the position.  When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate's education, training and experience as it relates to the requirements of the position, as well as the position's scope and complexity, internal pay equity and external market value.

Advancing Institutional Technology Strategy: Collaborate with College leadership and the Colorado Community College System (CCCS) to shape a sustainable, innovative technology strategy that supports institutional goals and enhances the student and employee experience.

• Partner with the VP of Operations and CCCS IT to align technology initiatives with College and System strategies.
• Drive long-range planning for future use, investment, and implementation of technology across all campuses.
• Conduct total cost of ownership (TCO) analyses and recommend smart, scalable solutions that improve operational efficiency and student-facing services.
• Engage departments to ensure technology supports teaching, learning, and business needs.
• Serve as a strategic partner on prioritizing and resourcing technology projects with clear institutional results.
• Represent the College in CCCS-wide planning, partnerships, and shared services initiatives.
• Build strong partnerships with technology vendors and shape purchasing decisions that align with the College’s strategic goals. Evaluate solutions, recommend smart, reliable options, and collaborate on system-wide purchasing efforts to maximize value and drive efficiency.

Inspire and Develop a High-Performing Team: Lead and inspire a skilled, mission-driven team responsible for delivering reliable, secure, and responsive IT services, while fostering a positive, inclusive workplace culture.

• Provide leadership and direction for IT managers and staff, supporting day-to-day operations and long-term team growth.
• Align staffing and structure with evolving institutional priorities and service demands.
• Support team development through coaching, performance feedback, and professional learning opportunities.
• Build an inclusive, collaborative culture by developing positive relationships with people of diverse backgrounds, identities, and perspectives throughout the College community.
• Inspire professional excellence by celebrating achievements, aligning initiatives with the College’s mission and values, and actively representing ITS in campus and community engagements.

Optimize Operations with a Focus on Innovation and Inclusion: Guide the evolution of IT processes, service delivery, and project implementation to ensure systems are agile, equitable, and aligned with College and CCCS expectations.

• Implement and refine IT service management and project delivery practices to improve efficiency and user experience.
• Maintain documentation of applications, systems, workflows, and architecture to support clarity and consistency.
• Lead and sponsor College-wide projects, ensuring successful implementation and measurable results.
• Collaborate with CCCS IT and peer institutions to develop aligned practices and shared standards.
• Evaluate technology requests for alignment with security, accessibility, and infrastructure standards.
• Maintain and update strategic IT plans and disaster recovery protocols that support continuity and resilience.
• Partner with leadership to streamline policies and operations in support of agile, effective service delivery.

• Leadership: Manages a broad team of professionals who complete and support a variety of technological operations while serving a diverse multi-campus institution.  
• Communication (Oral & Written): Utilizes strong oral and written communications skills to share critical information and concepts with a wide variety of audiences.  
• Diversity, Equity and Inclusion: Champions equity and inclusion within the College and College departments through policies and practices that support all employees, students and visitors.
• Collaboration: Works effectively with stakeholder groups to understand their needs and utilize judgement on how to build relationships.
• Project Management: Understands who needs to be involved in complex projects and how to foster engagement during project inception, planning, development, implementation and close out.
• Change Catalyst: Possesses ability to encourage others to seek opportunities for different and innovative approaches when addressing problems or opportunities.   
• Critical Thinking: Identifies future innovation opportunities that relate to higher education and the delivery of instruction. Determines the most appropriate strategy to leverage technology using available resources. Develops long-term strategies and goals for the Department.
• Organizational Skills: Plans, develops and maintains department structures, projects and processes that support the technology at both the College and CCCS level.  Manages multiple projects and priorities simultaneously.

• Bachelor’s degree in computer information systems, Business Administration or a related field.
• Five to seven years of increasingly responsible experience in a mid to senior level IT position
• Extensive knowledge of networking, data communications, telecommunications, audio and visual components, servers, databases, computing hardware and software systems.