Director of Technology

Description:

The Director of Technology oversees the school’s technology initiatives and assets and provides overall campus leadership, guidance, and vision for all technology-related initiatives, including instructional technology and digital/AI literacy education. They also engineer, implement, monitor, maintain, and administer the Bement School’s computer, cloud-based server, and network infrastructure.

Primary Responsibilities:

Hardware and Software (including SaaS)

• Oversee, maintain, and troubleshoot campus-wide network of school computers, including hardware management consoles such as Apple School Manager, mobile device management (Mosyle), and Google Admin console
• Responsible for the school’s network management and functionality, including backup systems, network security systems, and disaster recovery procedures
• Research, implement, maintain, and administer all internet systems and services, including switches, firewalls, and content filtering, and wireless access points;
• Contract with third-party computing services for engineering or project installation as needed
• Manage and oversee campus-wide email system, documentation, and acceptable use policies
• Serve as primary contact for major school technology solutions such as Veracross, Magnus Health, CrisisGo, Verkada, and Google Workspace
• Maintain an accurate inventory of all technology assets (hardware, software, and related materials), as well as check-in/check-out procedures
• Maintain the hardware replacement schedule and track all warranty information while continuing to establish hardware and software standards, policies, and protocols
• Maintain software site licenses to ensure compliance with copyright laws
• Research, evaluate, test, and make recommendations on technology equipment and software purchases, upgrades, and improvements
• Install, implement, troubleshoot, and maintain printers and copiers
• Serve as the main liaison for outside vendors relating to data and telecommunications management for campus interface with phone, printer, and computer vendors as needed

Administrative

• Implement and lead the school’s technology plan, making recommendations and changes as necessary
• Collaborate with various academic leaders, including the School’s Librarian, in the development and implementation of instructional technology and technology curriculum
• Ensure the School’s IT operation adheres to applicable laws and regulations
• With the Director of Finance and Operations, develop and administer technology expense and capital budgets
• Provide ongoing oversight and administrative direction to all ongoing technology projects and initiatives on campus, including promoting and planning user training
• Keep current with trends and issues in the academic IT industry, including current technologies and pricing

Support and Education

• Provide teachers and students with support and resources to effectively integrate technology into Bement’s educational program
• Provide technical support through training, professional development, and individualized support
• Conduct basic break/fix on-premises and coordinate with local and national repair vendors for all other repairs
• Occasionally act as point person for select audiovisual services, including AV set-up for presentations, school assemblies, guest speakers, etc., as needed

Cybersecurity

• Create, monitor, and maintain cybersecurity and endpoint protection policies.
• Ensure implementation of cybersecurity measures and training
• Conduct regular audits of cybersecurity policies, including tabletop exercises and incident drills