Director of Technology Operations

Job Level
Senior position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Systems / Operations

Salary: $8,600.08mo. + benefits


Under the general direction of the Executive Director of Information Technology Services, the Director of Technology Operations functions deputy to Executive Director and manages day-to-day operational activities of the department. These areas include; systems and infrastructure, telecommunications, and general supervision of the Manager of Instructional Support Services who has oversight of help desk, academic computing including design, desktop hardware/software maintenance, computer classroom/labs, and the Instructional Multimedia Center.



• Actively collaborates with peers to ensure appropriate application of services to support Enterprise Applications and Planning Office

• Manages, directs, supervises and evaluates the staff, effectively integrating part-time, student and support personnel.

• Communicates, collaborates and cooperates with faculty, support staff, administration and students to plan, develop, and support the information technology functions of the college.

• Approves purchases of computer hardware and software, and related technology in order to ensure lower costs, quality of merchandise and uniformity of equipment.

• Assists departments in addressing functional needs, purchasing equipment, networking/integration, providing appropriate hardware and software upgrades, managing installation, storage and data integrity.

• Directs staff in assisting faculty, support staff, and administration in evaluating emerging technologies, maintaining technology literacy and creative application of technology resources.

• Makes recommendations for administrative computing, telecommunications and instructional computing personnel needs and, as appropriate, participates in the hiring process.

• Facilitates the academic computing function of the college by supporting, distance learning and other media resources.

• Develops, recommends, maintains and documentation on policies, procedures and security strategies, audits their effective use, and monitors compliance.

• Plans and manages the telecommunications services of the college (maintains telecommunication lines and phones; manages and maintains long distance services).

• Oversees the information technology help desk function for consolidated helpdesk services, standard desktops, applications, printing, and telco/voice mail.

• Maintains, improves and reports on the college technology resources inventory.

• Oversees and participates in software and hardware upgrades.

• Collaborates with Executive Director, Peers, and participatory governance groups to establish

campus-wide software and hardware standards for procurement and support.

• Performs other managerial duties as assigned.



• Any combination equivalent to: Bachelor’s degree in information systems, computer science, management information systems, computer engineering or a related field. Four years of recent, full-time experience in any combination of systems analysis, information systems design, information systems development, network design or administration or computer applications training; including three years recent experience in a management or supervisory capacity.

• Specific experience with current technology related to institutions of higher education is highly desirable.

• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students.



• Experience in an educational environment. 



• Best practices, applications, techniques and methods of information technology management.

• Principles of employee evaluation, staff development, employee relations, and concepts of progressive discipline

• Principles and techniques of budgeting, budget reporting and financial management

• Knowledge of accessible technologies, including requirements of ADA Sections 504 & 508 and

WCAG 2.0 AA.

• Modern office procedures and equipment



• Work well in a collaborative environment.

• Communicate effectively, both verbally and in writing.

• Demonstrate a commitment to the philosophy of the community college.



To be considered an applicant for a classified position in the Antelope Valley Community College District, all of the following documents must be submitted no later than 4:30 p.m. on the deadline date.


If any of the listed materials are missing or incomplete, the application will not be considered.


1. A completed and signed Antelope Valley College Confidential, Management, Supervisory Application

2. Cover letter addressing your interest and qualifications

3. Résumé

4. Transcripts of ALL college work that supports and substantiates the requirements of this position.

Transcripts must include verification of degrees conferred (unofficial transcripts or photocopies will be accepted to establish the application file).

i. No copies of degree/diplomas will be accepted as proof of college education.

ii. Official documents will be required if the candidate is offered the position.

5. The application must be filled out completely and signed. Do not indicate “See Résumé” on any part of the application. Blank spaces, illegible entries or failure to sign the application may be cause for rejection. The District will not return application materials submitted.


Application forms are available on the AVC web site or from the Human Resources Office and must be returned to:

Office of Human Resources 3041 West Avenue K Lancaster CA 93536 (661) 722-6311


Faxed or emailed materials cannot be accepted.

Unsolicited materials will not be included. Postmarks will not be accepted


A selection committee will screen applications of candidates meeting minimum requirements. Meeting minimum requirements does not assure the applicant of an interview. Selection for an interview will be based on your training and experience as outlined in your application. Applicants selected for interviews will be notified by phone. Applicants should not expect notification of the status of their candidacy until the Board of Trustees has acted upon the district’s recommendation for employment.


AVC is an equal opportunity employer