Director of Web Services

Job Level
Senior position
Job Category
  • Systems / Operations
  • Information Technology
Job Status
Areas of Responsibility
  • Web
  • Services / Service Management

Provides leadership and direction in planning, designing, creating and maintaining the campus web environment. Responsible for the exploration, implementation, testing and maintenance of campus web related technology. Directs solutions to functional and technical problems. Supervises and directs the work of web services staff. Works with DSU leaders to ensure that the campus web presence meets the needs of the campus. Provides strategic direction and leadership for web related project management, customer service processes, and software selection and support.

  • Works cooperatively with the university community to develop strategic and tactical plans to facilitate and coordinate the delivery of Web services. Coordinates, develops, and implements project plans to deliver these services. Maintains open communication with other teams and planning committees to assure efficient processes are implemented and to coordinate projects with overlapping responsibilities.

  • Directs, manages and supervises the Campus Webmaster, Web Content Designer, and part-time/student hourly employees.

  • Develops and manages web development and support procedures, tools, and documentation. This includes writing scope documents, managing source code, and developing technical support standards and procedures.

  • Work with campus committees to make sure the university's web site reflects the university's vision, mission and goals.

  • Works with individuals and departments to develop web page(s), adhering to university design standards and brand identity.

  • Responds in a timely manner to questions and requests for assistance; provides professional advice and assistance to faculty and staff regarding the creation or revision of website pages and information.

  • Participates in ongoing research and keeps abreast of constantly changing web design, development, and programming standards.

  • Integrates site analytics into design workflow and monitors and evaluates web traffic.

  • Troubleshoots and resolves website problems in conjunction with other information technology staff.

  • Ensures regular testing of function and links, and updating of time-specific content.

  • Creates and maintains the framework for web page development, i.e. databases, content, organization, and navigational structure.

  • Optimizes university websites for search engines.

  • Serve on related campus committees




  • Bachelor's degree in website design and development, graphic design, or a related field; Master's degree in an design, business, or communication field preferred

  • Five years of experience in the management, design, creation, and implementation of professional websites. At least one year of experience must have been in a management or supervisory role.

  • Demonstrated excellent project management, collaboration, and communication skills.

  • Ability to effectively manage large, complex projects; to communicate technical information both verbally and in writing with non-technical audiences; and to carry out strategic planning activities.

  • Expert knowledge of website development process – from idea concept through implementation

  • Knowledge of various Web Content Management Systems. WordPress knowledge and experience preferred.

  • Strong technical knowledge and demonstrated experience in the following technologies:  HTML, JavaScript (including jQuery), PHP, CSS, MySQL, PostgreSQL, Responsive Design, and W3C web design specifications.

  • Strong graphic creation/editing skills using Adobe Photoshop and related software tools

  • Strong knowledge of cross-browser and cross-platform issues and design constraints of the Web.

  • Self-motivated with demonstrated ability to work both independently and in a team oriented environment

  • Ability to exercise critical human relations skills in establishing and maintaining effective working relations with staff, faculty, students and the public.

  • Experience and knowledge of the purposes and structure of a university website


Supplemental Information

CONTRACT: Full-time (12 month) professional staff position.  Salary of $67,000+, depending on qualifications & experience.  Excellent benefits package included - see under "Example of DSU Benefits" for more details.
Application Procedures: Application review begins August 16, 2018. Submit cover letter, resume, and contact information (including email) for three professional references electronically. If, because of a disability, you need special services or facilities in order to apply for this opening, please call the Human Resources Office at (435) 652-7520.

About the University: Dixie State University is an open-enrollment institution committed to student access, affordability and success. DSU has adopted an instructional approach of "active learning. active life" and we seek faculty committed to providing students with an active learning environment. Established in 1911 as a community college and in 2013 as a state university, DSU is located in picturesque southwestern Utah with its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world class outdoor recreational opportunities.

Dixie State currently has approximately 9,600 students and has been the fastest growing Utah public institution of higher education over the last two years.  We offer over 180 programs, including masters, bachelors, associates, certificates, endorsements, minors, and/or emphases.  DSU seeks to recruit faculty and staff who enthusiastically support the University's strong commitment to the academic success of all our students, including students of color, students with disabilities, students who are first generation to college, veterans, students with diverse socio-economic backgrounds, and students of diverse sexual orientation and gender expressions.

DSU is an Equal Opportunity/Affirmative Action employer. The President and employees of Dixie State University are fully committed to Affirmative Action and to its policies of nondiscrimination and equal opportunity in all programs, activities, services, and employment with regard to race / ethnicity, color, national origin, sex, age, status as a person with a disability, religion, sexual orientation, gender identity/expression, and protected veteran's status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.