Educational Technology Coordinator

The Independent Day School in Middlefield, CT (link) is seeking an experienced, industrious, innovative Educational Technology Coordinator. 

The Educational Technology Coordinator operates, maintains, troubleshoots, and provides expert consultation and support for a wide variety of established and emerging media, computer, and classroom technology systems and services. The ETC is directly responsible for the planning, support, maintenance, repair, and management of technology devices and systems and providing a responsive, professional support experience to faculty, administrators, staff, and students. The ETC coordinates with outside vendors for network configuration and maintenance.

The Educational Technology Coordinator is the sole technology specialist on staff and reports to the Head of School.

This is a 10 month position (full time school year, 20 days June-August). This position may entail being on call and working evening and weekend hours, as needed. 

Start Date: Summer 2018

Qualifications

• Considerable knowledge in the use of personal computers, iPads, Smartboards, digital cameras, as well as a wide variety of digital resources, tools, and instructional software in a PreK-Grade 8 setting.
• Skilled in the instructional utilization of a wide range of technology equipment and software. 
• Knowledgeable of the current literature, trends, and developments in the field of instructional technology.
• Experience providing end-user technology support, preferably in an education environment. 
• Experience with and working knowledge of MacOS, iOS, G Suite for Education, ChromeOS, Microsoft Office, networking and TCP/IP basics required.
• Experience with and working knowledge of comprehensive student information data systems.
• Strong understanding and commitment to security, privacy, and confidentiality. 
• Ability to systematically analyze, troubleshoot, and solve problems.
• Strong work ethic and organizational skills and the ability to triage and prioritize. 
• Ability to manage projects independently. 
• Focused on improving service and support processes, procedures, and productivity.
•  Ability to work collaboratively with teachers, students, parents, and vendors.
• Ability to present information in oral and written formats; excellent communication skills. 

Education and Experience

• Bachelors’ degree and 3-5 years of experience in education setting required.
• Master’s degree in education, educational technology, or related field preferred.
• K-8 classroom teaching experience preferred.

Overview of The Independent Day School

The Independent Day School is a Pre-K – Grade 8 school located in central Connecticut (30 minutes from New Haven, 30 minutes from Hartford).  Founded in 1961 by families associated with Wesleyan University and Choate, IDS has a long tradition of innovative, student-centered education focused on academic excellence and social-emotional learning. The recent development of four Centers of Excellence for Environmental Literacy; Global Citizenship and Cultural Studies; Creative Arts; and Design Thinking and Entrepreneurship provides faculty and administrators with new frameworks for curricular and instructional advancement. A major technology focus for 2018-19 is the launch of one-to-one computing using Chromebooks, further establishment of digital citizenship education/implementation, and expanding instructional use of iPads, tech lab, and laptop carts.

 Quick facts about IDS:

• Co-ed, non-profit, non-sectarian day school
• Student enrollment for 2017-18: 163
• Students come to IDS from 29 Connecticut towns
• Dedicated, highly educated faculty
• Students of color represent 20% of the enrollment
• 33 acres of woodlands, wetlands, fields, and gardens
• Parent participation is encouraged.

 Duties and Responsibilities include, but are not limited to:

Administration and Leadership

• Acts as primary information technology point of contact and as a liaison for all system enhancements, hardware repair, software and service upgrades, and network profiles and/or upgrades. 
• Advise management on emerging technology trends and solutions; participate in strategic planning, advise planning for technology purposes, facilitate the implementation of the school technology plan.
• Manage technology budget and vendors.
• Analyze, design, develop, implement, and evaluate school-wide technology initiatives and technology integration. 
• Promote and model digital citizenship and responsibilities related to the use of technology and digital information.
• Collaborate with school leadership to develop, implement, and document policies and procedures for school technology use.
• Participate in department, faculty, curriculum, and special meetings and serves on committees whose activities directly affect the integration of technology into the curriculum as needed; pursue professional development.
• Stay current on research and emerging technologies that foster educational applications of technology.
• Create, prepare, revise, maintain, and present documentation in nontechnical terms for users, school administrators, Board of Trustees, school business partners, and parent groups 
• Responsible for ownership of all incident management for school, including incident assignment, escalation, validation of resolution, continual service improvement and reporting. 

Technology and Infrastructure Management

• Deploy, manage, maintain, troubleshoot, and repair technology hardware and software, including, but not limited to laptop and desktop computers, iPad tablets, Chromebooks, audio/visual systems, printers, peripherals, operating systems (primarily MacOS, iOS, ChromeOS), productivity software, curriculum and educational software, and other tools; coordinate repairs and maintenance with vendors when necessary.
• Monitor network security, apply updates, and manage network activity.
• Follow security procedures and maintain records as needed. 
• Manage hardware and software inventories and inventory and ordering for consumable supplies such as printer toner and projector lamps. 
• Use systems administration tools including, but not limited to, Mobile Device Management (MDM), deployment and imaging tools, network discovery utilities, etc.  
• Maintain and troubleshoot network and telephone systems. 
• Manage student technology devices and software.

Database Management

• Monitor, maintain, and manage student information database (PCR).
• Facilitate the use of technology for data analysis and tracking. 

Technology Integration and User Support

• Provide technology consulting services and support to students, teachers, school administrators, and parents.
• Serve as first responder to user issues and needs and provide end-user technology support for faculty, administrators, staff, and students; accurately track, prioritize, and respond to customer problems and requests.
• Demonstrate and share appropriate classroom management strategies for computer usage.
• Develop and deliver relevant professional development that incorporates agreed upon technology standards, that explains, emphasizes, and encourages technology integration appropriate to each content area, and use of equipment, desktop, and mobile device platforms, and enterprise software applications; work directly with faculty to improve teaching through appropriate use of technology.
• Orient new staff members to school’s technology resources.
• Design and deploy curriculum resources, policies, and procedures for digital citizenship for students and staff including appropriate use, internet safety, social, ethical, and legal issues.
• Establish an environment that encourages creative and independent use of instructional technology.
• Provide instruction to students related to digital literacy.
• Train users and implement best practices for local network resources, data integrity, and security.

Perform any and all other duties as assigned.

PHYSICAL DEMANDS

Work is typically performed in an office at a desk. Handling supplies and equipment weighing up to 50 pounds is required. Occasional sustained operation of office machinery is necessary. Other physical activities are required, including but not limited to bending, stooping, reaching, and grasping. Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for monitoring and determining needs; the worker is subject to inside environmental conditions, noise, and hazards.