IAM Product Manager

Job Level
Mid-level position
Job Category
Manager / Supervisor
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

The Information Security Office (ISO) seeks an IT Product Manager to participate in the Identity and Access Management (IAM) team. TheIAMteam’s mission is to provide the right information to the right people at the right times and places. TheIAMteam is responsible for the overall care and maintenance of the university’s directories, and for efforts like single sign on, multi-factor authentication, identity lifecycle management, and security access certifications. TheIAMIT Product Manager designs and establishes the overall product features ofIAMinitiatives, and establishes processes for management of product requirements throughout their lifecycle. This position typically works on cross-functional teams to translate customer needs and technology directions into product definitions and processes.

ISOcontinuously strives for daily operational excellence to ensure the confidentiality, availability, and integrity of University of Utah information technology systems and data through the implementation of appropriate security resources and best practices. TheISOteam works in partnership with the University, as well as external entities, to help ensure that the University of Utah is exposed only to acceptable risks within its educational, research, patient care, and community outreach missions.

Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and a member of thePAC-12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, Ballet West, several professional sports teams, and a wide range of other cultural and recreational activities.


TheIAMProduct Manager will plan, implement, and manageIAMproducts to meet user and University needs. A normal cycle would include finding a customer need or security need, finding a solution that meets that need, planning for implementation, implementing, and following through to ensure that the solution is meeting the need(s) for which it was selected. It will involve planning, business analysis, project management, process development and improvement, and product lifecycle management. You’ll need to be thorough and detail-oriented. You’ll need to be passionately customer and outcome focused. You’ll need to be able to work with a team, whether as a team member or as a leader, and to energize that team to meet goals and deadlines. You’ll need to be creative, driven, and able to work with little supervision, but also able to tolerate close supervision when necessary. You’ll need to have a relentless drive to get a little better every day. You’ll need to be able to work with anyone, communicate with people from all levels of the organization, and instill confidence in our customers and partners.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Requires an advanced degree (Bachelor’s or higher) or equivalency, and 5-8 years of experience in the field or in a related area.

Demonstrated ability to interact with all levels of personnel within an organization.

Strong written and verbal communications skills.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


  • A Bachelor’s degree in computer science, information technology, or related fields of study.

  • One or more information security or technology certifications (CISSP,CISA,CRISC,CISM, etc.)

  • Experience managing IT projects

  • Project management certifications (PMP)

  • Experience developing and implementing information security policy, procedures, and processes

  • Experience with information security in a higher-education or healthcare environment

  • Experience with Active Directory, Azure AD,MIM

  • Experience withSSOandMFA

  • Experience with SailpointIIQor similar

  • Experience in anIAMor closely-related role

  • Experience in a business/data analyst role

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD  ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the  URS  retirement plan and other employees with prior  URS  service, may elect to enroll in the  URS  within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from  URSmust notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.