Information and Emerging Technology Services Department Head

Job Level
Senior position
Job Category
Assistant / Associate Head
  • Technology
  • Information Technology
Job Status
Areas of Responsibility
  • Information Technology
  • Services / Service Management
University of Colorado | CU Denver 
Auraria Library
Information and Emerging Technology Services, Department Head
Position #300194 – Requisition #15577
* Applications are accepted electronically ONLY at *
The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.
Auraria Library has an opening for a full-time University Staff (unclassified) Information and Emerging Technology Services, Department Head position.
As Colorado’s public urban research university, the University of Colorado Denver educates a diverse student body through quality academics, ambitious research, creative work, and civic engagement in the city we call home. CU Denver graduates gain the powerful combination of immersive classroom and real-world experience that are in demand today. The city benefits from well-educated, top talent and a new generation of knowledge that fuels the future of Denver and our region. We are CU in the City. 
CU Denver offers more than 100 degree programs, from the bachelor’s to the doctoral level, in the heart of downtown.Here, more than 15,000 students pursue academic programs that range from global energy management to music industry studies to criminal justice. As part of the state’s largest public university system, CU Denver is a major contributor to the Colorado economy, with nearly 2,500 employees and annual economic impact of $800 million. Read CU Denver Quick Facts here
Learn more about the Auraria Library 
Position Emphasis:
The University of Colorado Denver’s Auraria Library is searching for an innovative and user-focused Information and Emerging Technology Services, Department Head. The Information and Emerging Technology Services (IETS) Department Head serves as Auraria Library’s head technology strategist. This position oversees the Library’s $350,000 technology budget to maximize the use of available resources and works with staff across the Library to ensure the highest level of engagement and effectiveness. The IETS Department consists of 8 full-time staff and 10-12 student employees.
The Library supports students, faculty and staff from the Auraria Campus’s three institutions of higher education; the Community College of Denver, Metropolitan State University of Denver, and the University of Colorado Denver.
The Department Head liaises with the Campus community to ensure that the Library is meeting the technological needs of its users. 
Information and Emerging Technology Services Department functional areas: 
  • Web services

    • The department provides web development, maintenance, and administrative support to the library website and other public/internal facing applications.

  • Desktop and IT infrastructure support services

    • The department provides computing and infrastructure technology services to Library users and staff.

  • Emerging and creative technology services

    • The department provides services such as 3D printing, video production, photography lab, large format printing, graphic design, and digitization. The department also supports multiple spaces including the Innovation Garage, Digital Media Studio and the Discovery Wall.


This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Salary and Benefits:
$90,000-$100,000 commensurate with skills and experience.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.




Minimum Qualifications:
  • Bachelor's in computer science, information systems, engineering, educational technology, library science or related field. 

    • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

  • Extensive, diverse and progressively responsible experience at the management level, including direct responsibility for web services, IT infrastructure, desktop support, creative and emerging technologies, or related field.

Preferred Qualifications:
  • Master’s degree in computer science, information systems, engineering, educational technology, library science or related field. 

  • Supervisory experience.

  • Experience leading projects in a higher education or library setting. 

  • Experience with federated identity management services.

  • Ability to lead organizational change, inspire innovation, manage multiple priorities, and delegate responsibility appropriately.

  • Commitment to the cultivation of an environment of collegiality, respect, and teamwork while building effective partnerships.

  • Commitment to providing excellent customer service to the students, faculty, and staff of the Auraria Campus.

  • Ability to communicate with, work effectively with, and leverage unique strengths of a diverse staff to set and accomplish organizational and departmental goals.

  • Confident in working collaboratively across the Library and across Campus, to use technology in the creation of rich learning experiences. 

  • Strong theoretical, conceptual, and practical understanding of the role of libraries in higher education including knowledge of library services/outreach, information resources, research lifecycle, and technology trends.

  • Knowledge about digital scholarship engagement/opportunities, integrated library systems, digital repositories, and understanding of the trends related to the ongoing development of such services and systems.

Diversity and Equity:
Please click here for information on disability accommodations:
The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 
Special Instructions to Applicants: Applications are accepted electronically ONLY at This position is open until filled. For full consideration, apply by February 10, 2019. Applications received after February 10, 2019 may or may not be considered.     Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: To apply, please visit: and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications, 2. A current CV/resume, 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references). Questions should be directed to: [Cynthia Hashert at]  

Job Category: Information Technology 

Primary Location: Denver 

Department: D0001 -- Denver Campus - 30124 - AVC-OARS Library 

Schedule: Full-time 

Posting Date: Jan 23, 2019 

Unposting Date: Ongoing 

Posting Contact Name: Cynthia Hashert 

Posting Contact Email: 

Position Number: 00300194