Information Technology Analyst

Job Level
Entry-level position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

 Responsibilities include, but are not limited to:

  • configures, deploys, maintains, and modifies applications, networks, databases, and other information systems
  • provides disaster recovery support for the College's systems to ensure business continuity
  • coordinates the analysis and testing of new applications and systems, and oversees the effective deployment of them
  • maintains existing applications and systems for optimal performance and information/data integrity
  • provides appropriate training and education to users to ensure effective uses of the technology
  • gathers business requirements and translates the requirements into technical specifications

With the Information Technology Administrator, the incumbent is responsible for the operational soundness of systems that the College relies on to do their business effectively. To this end, the incumbent

  • ensures that data sources are accurate and readily accessible to the College's user community
  • provides remote and on-site support in a timely manner
  • serves as an information technology resource to CIES units
  • trains student assistants to effectively support the basic activities/responsibilities of the Information Technology unit
  • creates and maintains user documentation
  • maintains equipment inventory and software library
  • makes sound recommendations for appropriate applications and systems to support College operations

Bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study and three years of experience supporting information systems and technology.


Preferred Qualifications