Information Technology Assistant

Job Level
Entry-level position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

Information Technology Assistant

An educational organization is looking for an experienced IT assistant with expertise and professionalism to deliver premier level support to in-house operations to Brooks Academy District.

The right candidate will have a positive attitude, be customer service-oriented, and be on top of customer's requests and support issues to completion.

Responsibilities include: 

  • Interfacing within an educational environment & managing the sites service requests

  • Providing desktop support

  • Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements in education

  • Managing IT budget related objectives for cost effectiveness

  • Manage ongoing maintenance, system analysis, troubleshooting, phone, on-site support

  • Ensure security of data, network access and backup systems

  • Contributes to team effort by accomplishing related results as needed.

Required Expertise: 

  • Implement Active Directory and Local Group policies to enforce security requirements and standards.

  • Understanding of Windows operating systems: Windows 7, 8&10

  • Networking: LAN, WAN, WIRELESS

  • Configuring Internet Connectivity: T1, DSL, Cable, Metro Ethernet& OC3

  • Network Appliances: Firewalls, Routers, Switches and Wireless Access Points

  • Common Desktop Productivity Applications: MS Office & QuickBooks

Additional Requirements: 

  • Bachelor’s Degree in Computer Science, MIS or similar field

  • Reliable Transportation

  • Valid Driver's License w/ Proof of Insurance

  • Ability to Pass a Background Check

  • Experience in an education environment is a plus

  • Fluency in the English language, Bi-lingual is a plus


  • Competitive salary, commensurate with experience

  • Comprehensive benefits package including:

  • Medical

  • Dental

  • Vision

  • 401(k)

  • Lifts/Carries 10-25 pounds frequently, 25-40 pounds occasionally, more than 45 pounds infrequently with assistance

  • Pushing/Pulling 10-35 pounds sporadically

  • Maintain emotional control under stress

  • Continual walking, standing, stooping, kneeling, bending, and twisting

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Job Type: Full-time


  • IT: 1 year


  • Bachelor's