Information Technology Assistant

Job Level
Entry-level position
Job Category
Assistant
Sector
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

Technology Solutions at Jefferson Community and Technical College has an opening for an Information Technology Assistant.  

This position provides basic support for instructional / informational technology for employees and students along with technical support for events held at Jefferson. 

Responsibilities:   

  • Assists with computer hardware / software related problems in labs and classrooms

  • Provides basic troubleshooting for computers and printer hardware

  • Provide technical support for events held at Jefferson

  • Assists faculty, staff, and students college-wide with Peoplesoft, Blackboard, and email issues

  • Answers helpdesk phone, create and update helpdesk trouble tickets

  • Provide support on other campuses as needed.

The annual salary is $30,528.

High School/GED, and one year related experience, or equivalent.  This position requires the ability to work in a culturally diverse environment, which consist of frequent contact with a diverse constituency of students, faculty, staff, and the public.

Jefferson Community and Technical College, based in Louisville, Ky., is the largest of 16 colleges forming the Kentucky Community and Technical College System. It encompasses six campuses in four counties with over 12,000 students enrolled on campus and in on-line programs. It is a comprehensive, public postsecondary institution providing students access to a wide variety of programs of study including allied health, business, engineering technologies, general education transfer studies, information technologies, and trade and industry technologies. It awards associate degrees, diplomas and certificates. At Jefferson, we foster an active and inclusive learning environment and value working with students from diverse backgrounds. We have a strong commitment to community-building and inclusion. 

Noel Avery 

08/01/2018 

08/12/2018 

1st 

37.50 

12 Month Contract 

Full Time 

Regular 

High School 

Non-Exempt