Information Technology Associate

Job Level
Mid-level position
Job Category
Associate / Assistant Director
  • Technology
Job Status
Areas of Responsibility
  • Information Technology
Department Posting Name Testing Services
Location Main Campus
Recruitment Type External
Position Type This is a Classified, benefits eligible, position.
Grant Funded? No
Hours per week 40
If employee will be working a schedule other than Monday - Friday, 8:00am - 5:00pm, specify hours and days to be worked

Occasional evening and weekend hours required dependent on testing technical needs.

If Temporary, Ending Date  
Recruiting Rate $28,956- $46,332 commensurate with experience and education.
Beginning Salary Flexibility Yes
Pay Basis Salary
Required Education Graduated High School or completed GED
Do you want to allow additional experience to substitute for required education? No
Preferred Education Associate's Degree
Field of Study

Prefer Associates Degree or equivalent in Information Systems, Computer Science or related field.

MS Office Experience Required Word, Excel, Outlook
Will this position require driving a UT or personally owned vehicle? Yes - Marginal Function
Other Computer and Software Skills Required

Experience with computer hardware and software.

Knowledge of and experience with cloud-based applications, cache proxy, and imaging systems.

Experience and Other Skills Required

Two years of experience in a computer related field.

Ability to lift up to 50 lbs. on a frequent basis.

Do you want to allow additional education to substitute for required experience? No
Other Skills Preferred

Knowledge of programming languages.
Experience with problem solving and communicating resolutions to data errors.
Knowledge of academic testing programs and systems.
Experience working with faculty in a university setting.

Description of Job Duties

1. Serve as an ITA for Testing Services. Responsible for working with OIT and the Testing Services Director to maintain UTSA security standards and Vendor standards in labs.
2. Maintain lab environments for Testing Services to include but not limited to standardized image on lab computers, updates, ensure compliance with vendor specifications to run testing programs.
3. Serve as primary technician responsible for scanning ParScore exams on a daily basis and uploading outcomes/results to associated faculty of record.
4. Serve as one of the primary contacts for ParScore Reporting.
5. Upgrade and maintain computer hardware and software as upgrades are required.
6. Troubleshoot computer hardware/software in Testing Services labs so as to maintain mission critical operations.
7. Assist in proctoring exams on occasion.
8. Other duties as required.

Posting Open Date 06/12/2018
Posting Close Date at midnight on 06/18/2018
Open Until Filled No
Special Notes To Applicants

-UTSA is a tobacco-free campus.

-UTSA is an Equal Employment Opportunity/Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

-This is a security sensitive position. Employment is contingent upon a successful background check.

-At the discretion of the hiring department, this position posting may be closed once a sufficient number of qualified applications has been received.