Information Technology Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Information Technology
Job Status
Full-Time
Areas of Responsibility
  • Hardware / Devices
  • Support / Help desk

Gladwyne Montessori School and Community Partnership School seek an Information Technology Specialist to work collaboratively with both schools.

Position Summary (Full Time, 40 hours/week, 20 hrs/wk in each school)
The Information Technology (IT) Specialist is devoted to all aspects of computer network, workstation, and auxiliary device support, including set-up, installation, troubleshooting, service, upgrades, and maintenance. The IT Specialist is not only a technical worker but often deals directly with the user, offering advice, training, solutions and guidance. The ideal candidate will be conscientious, attentive to detail, and possess both strong analytical and communication skills.  

School Overviews
With Dr. Maria Montessori’s research-based philosophy and curriculum as our foundation, we provide toddlers to adolescents an authentic, individualized learning experience that cultivates an unparalleled depth of knowledge. The Information Technology Specialist has the unique opportunity to work with an exceptional team of professionals to elevate this well-established, highly loved and respected school to heights that ensure both its longevity and continued wide-spread impact. Gladwyne Montessori is the education of the future… Here. Now.
Founded in 2006, Community Partnership School (CPS) is a Pre-K through 5th grade independent elementary school located in North Central Philadelphia. Community Partnership School works tirelessly to provide children, primarily from low-wealth, low-income backgrounds in North Philadelphia, with a high-quality, affordable school experience that positions them for well-being and success. This role offers an exciting opportunity for a results oriented, innovative professional to cultivate technology focused solutions in a community where the “digital divide” adversely impacts many.

Primary Responsibilities

  • Coordinate with the business office and instructional leaders to develop and implement the school’s Information Technology (IT) strategies and plans. 

  • Responsible for the operational state and functionality of all systems with the Gladwyne Montessori School (GMS) Network including device configuration and setup, troubleshooting, and repair.

  • Administrator of the G Suite management tools for cloud resources.

  • Assignment and deployment of IT resources to users and maintenance of a current inventory of IT assets, user assignments, and location.

  • Monitor and administrator of IT maintenance, installation, purchase and service agreements.

  • Perform application support for GMS hosted and local systems to include vendor coordination for troubleshooting, update/upgrade scheduling and user training.

  • Network troubleshooting and resolution of basic network issues to include isolation of network trouble, management of the directory system, and basic server management.  

  • Coordinate and manage IT projects.

  • Manage and administer IT Databases.

  • Maintain documentation and records related to IT ensuring confidentiality of constituent records and communications.

  • Provide training for faculty and staff to maximize use of school devices.

  • Perform other tasks as assigned.

Qualifications

  • An educational requirement of at least a high school diploma and technical certifications. A two or four year college degree is preferred.

  • Demonstrate a knowledge of basic computer troubleshooting and repair.

  • Demonstrate a knowledge of networking concepts.

  • Demonstrate cultural competency.

  • Must be able to relate joyfully to colleagues and other school stakeholders.

  • Required knowledge of Microsoft Windows Server functions and features.

  • Ability to troubleshoot network and connectivity problems.

  • Demonstrate a knowledge of network security concepts.

  • Demonstrate a knowledge of structured cabling system design

  • Provide excellent customer service support.

  • Must be well organized and have above average written and verbal communications skills.

  • We are particularly interested in candidates with a proven commitment to working in diverse, multicultural settings.

Gladwyne Montessori School and Community Partnership School provide equal employment opportunities regardless of social identity, including but not limited to age, ethnicity, gender, learning or physical ability, national origin, race, religion, and sexual orientation.  

Physical Requirements and Work Environment:

  • Generally work in standard office conditions and climate.

  • Moderate physical activity required such as lifting and moving computer equipment into place or crawling and kneeling in tight spaces.

  • May work at a desk and computer for extended period of time.