Information Technology Technical Associate

Job Level
Entry-level position
Job Category
Specialist / Associate
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

Administrative Technologies is seeking a Project Manager (PM) to help guide technology-focused projects to successful completion. PM will work on concurrent projects with the technical responsibilities of managing the initiation, planning, execution, monitoring, and closing phases of a project. In addition, the project manager demonstrates the level of soft skills needed to build, guide and support the project team, while displaying a servant leadership attitude. The PM will bring a level of experience, flexibility in adapting PMI-regimented processes to our environment, and ideas to grow the value delivered by project managers to the University.

Required Qualifications:

  1. Bachelor's degree

  2. Minimum of three (3) years of experience in planning, coordinating, and managing IT efforts

  3. Three (3) years full time work experience as part of an IT or technology organization

  4. Possess strong interpersonal skills in working with groups to gather information and achieve consensus

  5. Demonstrated ability to analyze large amounts of detailed information and summarize for presentation

  6. Demonstrated ability to work with considerable latitude and independence of action

  7. Possess excellent interpersonal communication, writing and presentation skills

  8. Have good understanding of IT development and integration practices, project infrastructure needs, testing and general application support needs, and project delivery methodologies

  9. Demonstrated experience in leveraging various Project Management methodologies such as Waterfall and Agile

  10. Demonstrated ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.

  11. Demonstrated ability to positively influence others to achieve results that are in the best interest of the organization.

  12. Demonstrated ability to assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

  13. Demonstrated experience determining strategies to move the project forward, set goals, create and implement actions plans, and evaluate the process and results.

  14. Demonstrated ability to assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

  15. Demonstrated experience negotiating to create the most positive project results

  16. Demonstrated experience in resolving conflicts such as scope contention or resource contention

  17. Demonstrated experience working with Microsoft Project and Microsoft Excel

  18. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, then employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Preferred Qualifications:

  1. Master's degree in Business, Information Systems or a related field

  2. Project Management Professional (PMP) certification

  3. Other Project Management certifications

  4. Two years' experience in higher education administrative systems

Special Instructions: For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. The employment application (not resume/cover letter) will be reviewed to determine if applicant meets minimum qualifications. Please be complete in the duties and responsibilities section for each position listed.

The Civil Service examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from applicants that qualify to take the exam.

Copies of transcripts (may be unofficial), and any certifications MUST be submitted in order to receive full consideration for this position. If applicable, DD214 must be submitted to Jill Smith by the posting deadline via fax to 309-438-0011, or sent to Human Resources, Campus Box 1300 Normal, IL 61790-1300.

Please upload a cover letter, resume and a reference list of three technical references with name/mailing address/title/phone number.

Information Technology Infrastructure Library (ITIL) Foundation certification or ability to earn within 1 year of hire will be an expectation of this position.

The active register for this classification will be voided after the position is filled.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Proposed Start Date: October 2018