Information Technology Technician

Job Level
Entry-level position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

Duties and Responsibilities:
The Information Technology Technician will demonstrate his/her ability to interact professionally and positively with staff and students in an educational environment. 

Primary duties include:

  • Supporting desktop computers, laptops, printers, Chromebooks, and Google Apps

    • Deploy and maintain computers, Chromebooks, interactive whiteboards, printers and other educational technology hardware

    • Support Wireless network and Google Chromebooks/Admin Console

    • Address staff requests for technical assistance in a timely and professional manner, using the School Dude Incident interface  

    • Train school site staff on a variety of software applications and hardware operations  

    • Assist users via remote connection for the purpose of troubleshooting and/or resolving workstation issues

  • Troubleshooting, repair and support educational audio-visual hardware such as interactive whiteboards boards, projectors, speakers and document cameras

  • Backup, job monitoring, configuration and maintenance

  • Perform network troubleshooting to isolate and diagnose common network problems. 

  • All other duties as assigned by the IT Manager

Position Type: Full-time 
Positions Available: 1

Blue Hills Regional Technical School is located in Canton, Massachusetts, in a geographical region that has abundant opportunities for students. Scores of outstanding colleges and universities are situated in Greater Boston, along with thriving businesses that employ our graduates. With easy access to Boston and Route 128 – an area famous for its high concentration of industrial technology – this location provides excellent opportunities for employment. Situated on a 35-acre campus that borders a tranquil MDC reservation, the school has a beautiful view of its namesake, “Big Blue” Hill.

Blue Hills has nine vibrant towns in its school district: Avon, Braintree, Canton, Dedham, Holbrook, Milton, Norwood, Randolph, and Westwood. 

Students at Blue Hills Regional Technical School have a history of academic achievement, superb technical training, and character development. Through a curriculum which emphasizes the integration of cutting-edge technical programs and challenging academic courses, we enable them to become competent, caring and productive people in a diverse and changing world.

Equal Opportunity Employer

Blue Hills Regional Technical High School is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation or disability, as defined and required by state and federal laws.


Job Requirements

Preferred Technical Qualifications

  • Working knowledge of desktop OS Microsoft Windows 7 and Windows 10

  • Working knowledge of network OS Microsoft Windows Server 2008 R2, Server 2012 R2.

  • Working knowledge of Apple OS X High Sierra and Mojave

  • Knowledge of basic networking (TCP/IP, DNS, routing, wireless)

Personal and Professional Qualifications

  • Excellent people skills and good communication

  • Ability to research software and hardware related issues to resolution

  • Ability to work with all levels of staff

  • Must be a user-friendly team player with excellent interpersonal and organizational skills and initiative

  • Must adapt easily to work assignments, additional priorities, and new procedures.

  • Ability to handle multiple assignments; prioritize and identify needs and solve problems independently

  • Ability to move technology equipment (up to 50lbs.) Ability to remain current with both professional skill set and district technology policies

General Qualifications:

  • At least 1-3 years of relevant experience preferred

  • An Associate’s Degree in Computer Technology or Information Systems preferred 

  • A+ certification desirable

  • Citizenship, residency or work VISA in United States required


  • At least 3 years of relevant experience preferred

  • Associate degree preferred

  • Citizenship, residency or work VISA in United States required

Contact Information

Matthew Eisan, IT Manager
800 Randolph St.
Canton, Massachusetts 02021
Phone: (781) 828-5800