Information/Education Technology Manager

Job Level
Mid-level position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology
  • Instructional Technology

The John Thomas Dye School, an independent K-6 school located in Los Angeles, is currently seeking a full-time Information/Education Technology Manager. The John Thomas Dye School’s Mission Statement is as follows: “We look to each day with a commitment to inspire purposeful learning, cultivate character, and celebrate childhood.” The School is fully committed to a culturally diverse faculty and student body.

JOB SUMMARY:  Ensure that the IT Department meets both the educational needs of the faculty & students and the operational needs of the School. The Information/Education Technology Manager is a thought leader with the School’s instructional technology team while also managing the network and technology infrastructure for the entire School.  This position supervises non-academic technology staff.


Instructional Program Support

  • Develop, review, and share instructional technology best practices while maintaining alignment with the mission and vision of the school to support the needs of the classroom
  • Effectively use and provide support for educational technology devices, tools, applications, and resources used by K-6 faculty
  • Lead faculty training and development to aid technology integration in a classroom setting 
    • Share current best practices in education technology 
    • Provide comprehensive onboarding for all academic and school software platforms
  • Collaborate with the DTL to make strategic and operational decisions. 
    • Evaluate instructional technology tools 
    • Proactively identify and implement technology solutions that support the educational and operational needs of the School
  • Provide 1:1 coaching, modeling, co-teaching, and small group training to assist faculty with utilization and understanding of new technology
  • Commit to continual professional development to stay abreast of new educational technologies
  • Develop and maintain technology policy documents including acceptable use, device management/replacement plan, software resource documents
  • Experience with Google Workspace and Apple Teacher preferred
  • Manage the configuration, setup, and deployment of faculty and student devices and accounts

Technology Support 

  • Manage Help Desk service
    • Supervise Technology Assistant and Tier 1 employee and student technology support requests 
    • Respond to parent and remote learning support requests
    • Serve as the point person for tech support for schoolwide databases, including but not limited to, SchoolPass, Blackbaud
  • Manage Tier 2 and Tier 3 technology needs
    • Manage backup, disaster and recovery plan; ensuring systems are properly maintained and backed up
    • Create, implement, and maintain network and device security in accordance with best practices and industry standards; managing password protocols, anti-virus software, network and systems access
    • When necessary, partner with external technology consultants to manage tier 2 and 3 needs 

Device & Equipment Management

  • Maintains campus technology inventory logs
  • Manage MDM software e.g., Mosyle
  • Configure technology devices: setup new equipment, update existing equipment, and decommission old equipment 
  • Lead the purchase and acquisition of new technology and equipment by consulting with appropriate stakeholders
  • Provides campus A/V set-up for events, assemblies and presentations (may include after hours or weekend events)
  • Responsible for maintaining all school technology equipment including, but not limited to student and employee technology devices, network hardware, printers, copiers, radios, telephones, displays, audio/visual equipment 


  • Collaborate with the DFO and DTL on annual technology budgeting process
  • Manage the device refresh cycle
  • Software application administration: Google, Microsoft, Password resets, etc. 
  • Renew software/hardware licensing
  • Support the Academic Systems Administrator with implementation, administration, and troubleshooting of the School’s academic systems

Professional Development & Training

  • Assist with employee technology training as requested
  • Engage in professional development opportunities to remain current with best practices in IT


  • Bachelor’s degree or computer technology certification or equivalent
  • Minimum 3 years in a technology support position
  • Previous experience in an education institution preferred
  • Experience designing and delivering engaging technology training for staff
  • Proficiency with technology functions:  Microsoft Windows, Apple OS and iOS and applications available for both operating systems
  • Prior experience supporting IT operations, including: hardware deployment, imaging, backup, recovery, device management, printing, network, and security
  • Experience managing and administering Apple School Manager, Office365, and Google Workspace accounts
  • Previous experience administering and troubleshooting VoIP and video surveillance technologies preferred
  • Familiarity with various school software programs and technology systems: Blackbaud, SchoolDude, School Pass, Mosyle, Zoom, Telephone System, etc. 
  • Ability to maintain sensitive and confidential verbal, written, printed and electronic information secure and private at all times 
  • Has strong organizational skills and attention to detail 
  • Ability to multi-task and adhere to deadlines 
  • Ability to lift and carry (up to 25 lbs.) and move computers and peripherals around campus
  • Applies critical thinking skills to problem-solve and resolve issues and/or make recommendations
  • Ability to communicate clearly and effectively in person, on the telephone and with email to faculty, staff, vendors, parents, guests, visitors, etc.
  • Patience, humor, and outstanding customer service skills

How to Apply

Please email resume and cover letter to