Instructional Technology Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
  • Technology
Job Status
Areas of Responsibility
  • Instructional Technology

The office of Global Outreach and Extended Education is looking for an Instructional Technology Specialist to support the online learning environment.  The Instructional Technology Specialist works primarily to provide classroom instructional technology and multimedia support to ensure proper and effective operations.
The successful candidate will have demonstrated working knowledge of classroom technology and management of classrooms.  S/he will posses management skills to monitor student workers and oversee server rooms.

Job Family: Information Technology

Department Name: Global Outreach & Extended Ed

Full-Time/Part-Time: Full-Time


Scope of Search: Open

Grant Funded Position: This is not a grant funded position and is not contingent on future grant funding.

Salary Range: $43,488 - $60,400 per year; DOE

Close Date: 14-January-2019

Category: 02

Essential Duties

  • Trains and monitors student workers activity to record audio and video of classroom-based lectures for online course delivery.

  • Manages courses within lecture capture infrastructure and ensures appropriate integration with learning management system(s).

  • Works collaboratively with project team members in the development and deployment of classroom recorded media elements that support online course delivery.

  • Receives, responds to, and monitors status of requests for technical assistance from students and faculty.

  • Provides technical support related to classroom technology, learning management systems, video recording, video conferencing and other collaboration tools to faculty and staff.

  • Maintains classroom and server room technology related to lecture delivery and recording.

  • Maintains technical documentation for internal and external use.

  • Recommends methods to improve quality and processes.

  • Tests new technologies and evaluates educational applications.

  • Remains abreast of technology directions, initiatives and trends within scope of expertise to provide ideas, guidance and recommendations.


Minimum Qualifications

Associate’s degree in technology or related field AND two years of experience providing information technology services; OR Four years of experience providing information technology services; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.  Certificates from recognized programs that indicate mastery of tools and techniques relevant to the assignment may substitute for up to six months of experience.


Desired Qualifications

  • Experience in video and IT system trouble-shooting.

  • Experience with systems used for distance education and supporting instructors and users in an academic environment.

  • Experience providing technical support to customers in an education setting i.e. faculty and students.

  • Experience working with and deploying interactive content within learning management systems e.g. Canvas

  • Project management skills, including handling multiple tasks and projects in a fast-paced environment.

  • Experience using technical support tracking and project management systems.

  • Evidence of a Bachelor’s degree in Information Technology, Educational Technology or closer related field


Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, standing and walking

  • Frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to and over 100 pounds

  • Receive regular review of completed tasks

  • Communicate to perform essential duties


Department Statement

The Ira A. Fulton Schools of Engineering Office of Global Outreach and Extended Education (GOEE) excels at providing engineers and technical professionals the skills and knowledge necessary to master new methods in the field of engineering, to lead projects and teams and to advance professionally.
If you wish to work in an environment where you will be valued for the skills you bring to projects and be challenged to stretch your current capabilities and imagination, then consider becoming part of the Ira A. Fulton Schools of Engineering.
To learn more about our organization, visit

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe. 

ASU is a tobacco-free university. For details visit 

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. 

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
Arizona State University is committed to providing safety and security resources and information for our students, faculty, staff, and visitors. In accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), ASU publishes an Annual Security and Fire Safety Report, which includes safety and security policies and procedures, crime and fire prevention information, crime and fire statistics, and numerous resources for current and prospective students and employees. To access the ASU Annual Security and Fire Safety Report online, visit A hard copy of this report may be obtained, free of charge, by contacting the ASU Police Department at 480-965-3456 or by visiting the ASU Police Department at 325 E. Apache Blvd., Tempe, Arizona, during business hours (M-F, 8 a.m. to 5 p.m.).


Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.