Instructional Technology Specialist - Online Learning

Job Level
Entry-level position
Job Category
Specialist / Associate
  • Technology
  • Instructional Technology
Job Status
Areas of Responsibility
  • Instructional Technology
  • Online learning
Apply Immediately; This position will close once sufficient qualified applications have been received.  
The Instructional Technology Specialist works directly with faculty and staff to improve student learning though use of technology. You'll help people adopt and implement their teaching goals though the use of a robust set of learning tools, troubleshoot technical issues, and work with a team of professional staff to improve learning outcomes for online, hybrid, and on campus classes. This position is located at the lovely Rock Creek campus and requires a high degree of autonomy and professionalism. You'll primarily work with faculty and staff at Rock Creek and occasionally work with coworkers from across the district using web conferencing and occasional travel to other campuses. 

PCC Benefits 

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with a access to a broad range of benefit options. 

Includes Health, Dental, and Vision options, Group Life, Auto and Home Insurance. Retirement and tax deferred 403B plans. 

Paid Leave: 
- Starts at 6.67 hours of Vacation leave per month (additional vacation hours with years of service) 
- 8 hours of Sick Leave per month 
- 24 hours of additional Personal Leave days per year 
- 11 Paid Holidays 

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and children under 24 years of age. Tuition reimbursement for yourself at other accredited institutions. 


Typical Job Duties and Responsibilities 

- Works one-on-one and in groups with faculty and staff to create online courses, services and instructional material. Collaborates with other distance learning staff to work with faculty to gain an understanding of the course objectives and outcomes, assists with creation of lesson plans and other training materials, and selects and recommends media and teaching activities. 
- Assists faculty and staff with options for presenting instructional materials or presentations using a variety of software applications including, but not limited to Camtasia, Wimba Voice Tools, Photoshop, podcasting, videoconferencing, digital cameras and audio/video editing software. 
- In collaboration with appropriate department staff trains faculty and staff in the use of the Learning Management System. Provides telephone technical support for faculty and student users. 
- Provides information and assists faculty and staff with using IT equipment and software. Provides training and workshops for individuals or small groups on a number of topics dealing with technology and course work delivery. Serves as development resource and produces documentation and training material in response to instructional needs. 
- Provides professional guidance to faculty in designing, producing and maintaining instructional web pages for the most effective delivery of course materials. 
- In collaboration with appropriate department staff assists with the administration of the Learning Management System. This includes creating, backing up and restoring courses and managing user and course accounts. Uses Banner to administer training registration and tracking. 
- Researches new instructional technologies for viability within instructional/classroom setting and advises management on equipment and training needs. Makes recommendations to departments and/or the campus regarding IT equipment purchases. 
- Designs, develops and produces media elements for courses and other projects. Advises on production issues, including content acquisition, multimedia authoring, animation, graphics, video and audio. Monitors appropriate usage by instructors of materials concerning copyright laws. 
- Maintains up-to-date computer skills by attending training on new equipment and learning new/modified procedures and software.  

Minimum Qualifications 
To be considered for this position, your application materials must show how you meet the following requirements (Note-experience requirements use full-time equivalent): 

Associate's degree or two years of college-level course work in computer applications, instructional technology and multimedia production or related area (relevant experience performing the duties of the job may substitute for the educational requirement).  

Two years of recent experience in a setting working with various types of computer software and hardware and multi-media applications. 

Knowledge and understanding of the principles and practices of instructional design. Knowledge of current computer software packages. Considerable knowledge of current computer creative and production software applications. 

Ability to work with non-technical clients and students and translate content into multimedia products in formats including but not limited to: video, audio, graphics, digital animations, and HTML. Demonstrated ability to work as part of a project team. Ability to remain calm under pressure. Strong written and verbal communication skills. Active listening skills.  

Preferred Qualifications 
These qualifications and characteristics are critical to success in this important role at PCC. Please clarify in your "Responses to the Required Questions" document how you meet Preferred Qualifications numbers 1 - 4. 

1. At least 2 years experience creating content and managing courses in a learning management system (e.g. D2L Brightspace, Moodle, Canvas). 

2. At least 2 years of teaching in online in post-secondary environments. 

3. Ability to correctly interpret instructional requests, identify faculty needs, and develop products using appropriate instructional technology tools. 

4. Strong interpersonal skills that allow incumbent to work with individuals one on one or as part of a small group. 

5. Demonstrated problem solving/troubleshooting skills related to instructional technology and ability to see problems through resolution. 

6. Understanding of pedagogy and andragogy and how it applies to community college learners. 

7. Candidate is approachable, empathetic, a good listener and non-judgemental. Capable of building good working relationships.  

To apply for this position, please submit: 
1. Completed online application 
2. Cover Letter (attach document)* 
3. Responses to the Required Questions (attach document)* Please describe how you meet Preferred Qualifications numbers 1-4. 

* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats. 

Applicants selected for further consideration may be asked to complete a supplemental questionnaire. 

Notes to Applicant: 

- Applicants selected for hire will be required to pass a criminal background check as a condition of employment. 

- This position is included in the bargaining agreement between Portland Community College and the Portland Community College Federation of Classified Employees (PCCFCE). Employment in this position will require, as a condition of employment, payment of monthly union dues or a monthly fair share fee in lieu of dues through automatic payroll deduction. Probationary period will be in accordance with Article 13 of the Classified Agreement. Current Classified employees are encouraged to review Article 15 for salary placement guidelines.  

- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form. 

- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.  

Cover Letter
Responses to Required Questions