IT Associate Manager

Job Level
Mid-level position
Job Category
Manager / Supervisor
  • Technology
Job Status
Areas of Responsibility
  • Information Technology

The IT Associate Manager will support the Office of University Advancement, Constituent Relations (Alumni) and SIUE Call Center with all Information System matters such as software maintenance, implementation, and deployment.  This oversight will include the SIUE Foundation and SIUE Alumni Association's Customer Relationship Management (CRM) software, troubleshooting all system issues and recommending/implementing resolution(s) as well as advisement of strategies for improving functionality of system. The IT Associate Manager will serve as the primary contact for all user initiated requests and issues related to system use, keeping accurate report of said requests and security issues and implementing policies and procedures related to software usage and maintenance.

The selected candidate will be involved with Marketing & Communications in the scheduling and deployment of e-mail campaigns for the Colleges, Schools, major units (Athletics, Admissions, etc.) and periodically, the Office of the President.

Additionally, the IT Associate Manager will coordinate with University Advancement staff, directors of development and other key SIUE staff to regarding methods for accessing reports and statistics, including development and design of reports and interpretation of data to users.  Further duties and responsibilities may be assigned based on the needs and goals of the department and university. 

This position is a current civil service vacancy at Southern Illinois University Edwardsville and will close to applicants at end of business day, 4:30 pm CST, on the posting end date.  SIUE offers an exceptional array of benefits to all full-time and part-time (50% or more) employees including medical, dental and life insurance; tuition waivers; financial savings plans; vacation and sick leave; and pension plan as part of a total compensation package to eligible employees.

Applicants must submit a completed Civil Service Application, which must include complete employment history, through HireTouch. If you do not possess any employment history, you must indicate this within the employment history section of the application. Your application should reflect all relevant skills and experience related to the minimum qualifications listed for this position.  While a resume may be submitted with the application, data for each employer must be listed on this application form. (The words "See Resume" may only be used as a substitute in the section entitled "Specific Duties Performed".)  If the application is incomplete you will not be considered for the position as our office will be unable to evaluate your application to determine if you possess the required minimum qualifications. 

If qualifying by education or to qualify for a required educational requirement, you must submit your transcripts, including those for SIUE, at the time of application. Applicants qualifying for Veteran’s preference must submit a copy of form DD214 at the time of application. For additional information, please visit: Eligibility Criteria and Point Allocation and Proof of Eligibility.   Please submit any other licenses or certifications related to the position at the time of application.

To apply for a vacancy, click the “Apply” button.  This will prompt you to access your existing HireTouch account or create a new account.  Instructions for creating a new account are available at:  HireTouch Set-Up.   Only create a new account if you have NEVER created an account.  In your HireTouch account, you will upload all necessary documentation as requested above.  After logging in or completing your new profile, you can then complete the application process for individual positions. 

For Civil Service positions, Illinois residency is required within 180 calendar days of the start date for the designated position.

Applicants will be subject to a background check and/or drug screening prior to an offer of employment.  NOTE: Some positions are represented by a union and may require union dues.

For more information, please visit the Office of Human Resources website at or call Civil Service Testing at 618-650-2190.

  • Bachelor's degree in Computer Information Systems (CIS), Computer Information Management Systems (CMIS) or closely-related field of study.

  • Three (3) years of experience in database management.

  • Two (2) years of progressively responsible supervisory experience.

  • Experience with Agilon's One CRM software.

  • A general knowledge of fundraising and basic accounting, and its terminology.

  • Extensive experience with Blackbaud Raiser's Edge, Raiser's Edge NXT, Financial Edge NXT in a similar capacity.

  • Experience with SQL, HTML.

  • Demonstrated ability to write reports utilizing Crystal Reports and other software. 


$4,786.75 to 5,794.50 Monthly to commensurate with experience. Excellent benefits package. 


SIU Edwardsville Main Campus 

Monday - Friday, 8:00 a.m. - 4:30 p.m.