IT Field Support Technician

Jack M. Barrack Hebrew Academy is a pluralistic Jewish day school for students in grades 6-12. Located in Bryn Mawr, PA (metropolitan Philadelphia). Barrack is the premier Jewish day school in the Delaware Valley, attracting students from Philadelphia and its suburbs, Allentown, southern New Jersey, and Wilmington, Delaware. The school integrates a comprehensive and rigorous college preparatory curriculum with the teaching of essential Jewish and American values and texts. Guided by our four Derech Eretz values of Honor, Moral Courage, Kindness, and Community, Barrack values diversity, celebrates the richness of Judaism's language, culture, and history, and is strongly connected to Israel. Barrack prepares future leaders of the American, Jewish and global communities who work for a better world through acts of justice and compassion.

Position
Now seeking a detail oriented and experienced team player to be our new IT Field Support Technician.

Job Requirements

• Associates in Computer Science is preferred
• Expertise in Apple and PC Hardware, Mac OS and iPad OS software, Microsoft Windows, learning management systems (Canvas), and G Suite for Education.
• Expertise in Mobile Device Management (JAMF)
• VoIP Administration
• Complete Audio/Visual equipment setup and breakdown for events
• Demonstrate analytical and problem-solving skills. Ability to solve non-complex hardware and equipment problems
• Perform Active Directory Administration
• Demonstrate attention to detail and is organized
• Good oral communication and written communication, including the ability to write clearly and informatively and edit work for spelling and grammar
• Accept responsibility for own actions, follow through on commitments in a timely manner
• Demonstrate accuracy and thoroughness, look for ways to improve and promote quality
• Ability to prioritize and shift tasks based on dynamic workflow