Jr Systems Administrator

Description

POSITION OVERVIEW

SUMMARY

This full time  position is year-round  and reports to the Director of  Information Technology. This position will primarily work on the Tilden Campus. The ideal applicants should desire to become certified in networking or systems as needed. While currently assisting with day to day troubleshooting of Classrooms and Student Devices, the future of this role would continue to focus on Systems Administration / Network Administration. 

Spiritually:

• Be a Christ follower.

• Motivate students to accept God’s gift of salvation, and be a Christian witness and role model to them in order to help them grow in their faith.

• Carry out Christ-centered counseling with students, parents, and staff.

• Actively involved in a church

Requirements

Qualifications & Skills

 Desired Experience (One or More of the Following)

• Firewall Management and Configuration

  • Monitoring and Investigating Traffic

• Network Switch Management 

  • Subnetting, VLANs, and Port Management

• Wireless Troubleshooting and Deployment

  • Proper WiFi Setup and Configuration

• MDM Management

Preferred Knowledge/Skills/Abilities:

• G Suite Management

• Ubiquiti Unifi Networking

• Extreme Networking

• Ruckus Networking

• Sonicwall Firewall

Responsibilities and Duties

• Chromebook Assessment and Troubleshooting

• ID Card Provisioning and Maintenance

• Software Troubleshooting and Deployment

• Classroom Hardware Maintenance and Replacement

• Timely and professional responses to helpdesk requests

Additional Tasks

• G Suite User and Chrome Device Management

• Install and upgrade computer software and hardware

• Configure chromebooks and computers according to the school and campus standards

• Diagnose, troubleshoot and maintain computer hardware and software.

• Install, diagnose and troubleshoot basic problems with LAN/WAN equipment, connections, and nodes, including workstations, servers, printers, and peripheral equipment. 

• Maintain updated inventory records

• Record and track problems and follow up to ensure resolution, involving vendors and other Information Services staff as necessary. 

• Research answers and provide end user support on site and remotely regarding supported software (e.g., word processing, terminal emulation, and email).

• Suggest parts and supplies for ordering as needed. 

• Assist with on-site introductory training on new hardware and software to users. 

• Install, terminate, test and troubleshoot in-house station cable. 

• Coordinate and facilitate cabling projects. 

• Manage workload in accordance with the department and users priorities.

Work Styles:

• Attention to Detail- Job requires being careful about detail and thorough in completing work tasks.

• Dependability- Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Cooperation- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. 

• Analytical Thinking- Job requires analyzing information and using logic to address work-related issues and problems.

• Integrity- Job requires being honest and ethical.

• Stress Tolerance- Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Adaptability/Flexibility - Job requires being open to change (positive and negative) and to considerable variety in the workplace. 

• Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger , and avoiding aggressive behavior , even in very difficult situations. 

• Independence - Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

• Initiative - Job requires a willingness to take on responsibilities and challenges

Work Environment/Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain a calm atmosphere during possible stressful situations.

• Light work: Employee is frequently required to stand, sit, type on a computer, reach hands and arms, talk, hear and communicate using telephone and email and use up to 10 lbs of force as needed to move objects. 

• Ability to comply with set standards for safety with students. (Ex: Lockdown, Fire drill, acclimate weather etc.) Ability to lift 30 lbs and run if necessary in case of an emergency.

• See Handbook for Safety Standards

This job description is not an exclusive or exhaustive list of all job functions that an incumbent in this position may be asked to perform.