The Junior Helpdesk Technician reports directly to the Director of Information Technology Services, and collaborates with department members to support the daily operational goals of the Senior School and Junior School Campus. This full-time position will provide first line helpdesk support, backup, cross training, and technical support for all of the School daily service/repair needs.

Key Responsibilities

  • Key member of the I.T. team of the daily operation of the Help Desk to ensure timely and responsive support of the Junior and Senior School staff and students for all technology needs.

Requirements & Skills

  • Related certificate or diploma or other relevant training

  • Experience in an IT setting an asset but not necessary

  • Knowledge in G Suite for Education with tools such as drive, sheets, docs, calendar and groups an asset

  • Strong interpersonal and communication skills

  • Ability to use good judgment and effective problem solving skills

  • Positive and collaborative as a team member with a strong customer service focus

  • Experience supporting devices in a Windows, Mac OS, Chrome OS, and iOS environment

To apply

Submit your resume and cover letter, via email, no later than July 31st, to:

Ms. Kelly Ambrose, Director of IT Services Department, Trinity College School

Email: kambrose@tcs.on.ca

We thank all applicants for their interest, however, only those selected for interviews will be contacted. Trinity College School is an equal opportunity employer.

Trinity College School is committed to providing accommodations for persons with disabilities. The School will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs.

SUMMARY

Organization: Trinity College School
Location:
Ontario, Canada
Job Category:
Technician
Areas of Responsibility:
Support / Help desk
Job Level:
Entry-level position
Job Sector:
Information Technology