Level I IT Technician

Job Level
Entry-level position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • Information Technology
Position Type Staff
Start Immediately
School Name French-American School of New York
City, State Mamaroneck, NY 
Posted 07/01/2019

Level I IT Technician

Job Type: Full-time

  • Assist in the support of students, teachers, and administrators through the IT Department Help Desk.

  • Monitor, manage, track and document all issues and solutions provided by the Level I Technician.

  • Assist with setting up computer workstations with all necessary peripherals connected.

  • Assist with set up and installation of printers scanners, etc.

  • Track toner inventory for printers and copiers.Notify CBS-GISX for repairs of copiers/printers

  • Support PC desktops.

  • Assist with any problems with computer or peripherals and ensure functionality. Install andconfigure FASNY authorized software.

  • Image and rollout images for desktops.

  • Assist in the creation of logins accounts for new students and teachers for PCs and G-Suite

  • Provide orientation and guidance to users on how to operate computers equipment software…etc.

  • Responsible for updating and maintaining the OnSIP software and VoIP phone hardware.

  • Perform troubleshooting to diagnose and resolve problems.

  • Maintain the inventory of all equipment at your site (interactive boards, projectors, etc.).

  • Working with the Assistant Director of Technology assist troubleshooting internet outages.

  • Set up projectors, screens, sound boards, microphones and computers for presentations.

  • Working with JAMF make sure iPads have all necessary apps and updates.

  • Provide all support for iPads.

  • Become familiar and ultimately able to assist with security systems, cameras, etc.

Please send cover letter and resume to hr@fasny.org.  Please submit your salary requirements.