Manager of Technology and Services

Manager of Technology Services
 

George Mason University, Auxiliary Enterprises invites applications for Manager of Technology Services. The Manager of Technology Services serves as the senior person responsible for providing IT services to the University community for electronic door access, CCTV and Card systems on campus. The Manager will collaborate with all departments within the university including, students, faculty, staff, patrons, and University assets to develop, implement, and manage the organization’s security vision, strategy, and programs. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment. 
 

This position will be responsible for the supervision of the staff of Campus Security Card Access and the technical staff for the Mason Card Office. This position is responsible for the total operation and security of the card systems, camera systems, as well as any other connected systems. 
 

Responsibilities:

• Oversee and maintain multiple Operating Systems (variety of Linux and Windows) and Enterprise Systems managed by department.

• Create and maintain SQL jobs and reports using to data processes and user customized reports

• Develop and manage operations, processes, and staffing for department

• Manage and coordinate the University’s security program to avoid and/or control losses and apply the processes necessary to provide a secure environment.

• Develop strategies for threat/vulnerability analyses to determine the probable frequency and severity of natural and man-made disasters and criminal activity on the organization’s ability to deliver services.

• Verify systems by conducting system audits and reviews

• Design, develop, implement and coordinate systems, policies and procedures

• Develop ways to enhance integrations with other University systems and streamline processes

• Maintains organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies

• Completes projects by coordinating resources and timetables with user departments and contractors

• Develop, manage or conduct surveys and analyses of, processes, and systems to evaluate current status of security systems, procedural security, information systems security, employee awareness, and recovery capabilities.

Required Qualifications:

• Bachelor’s degree or equivalent combination of education and significant work experience

• Excellent customer service skills

• Strong written and verbal communication skills including technical writing skills with the ability to present to a diverse group of users

• Comprehensive understanding of network architecture and client/server technology

• Strong problem solving and communication skills required

• Ability to manage personnel

• Ability to work independently in a fast-paced, diverse environment

• Ability to multitask, problem-solve, be detailed-oriented, and manage competing priorities

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Great Careers Begin at Mason! 
 

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education. 
 

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. 
 

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/! 
 

George Mason University, Where Innovation is Tradition.

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/