Mobile Support Technician

Job Level
Entry-level position
Job Category
Technician
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk

The main purpose of the position is to assist CHC staff and learners with installation, configuration and ongoing usability of mobile devices and tablets.

The successful applicant will be responsible for:

• The candidate will be responsible for installing, configuring, upgrading mobile devices and tablets.

• Assisting the IT Manager in adhoc support issues.

• Supporting computer hardware and software as well as networking systems in use in Cornwall Hill College; set-up, configuration, use, and troubleshooting of tablets; tracking calls thru LogIT ticketing system.

• Maintain the ip-camera security system.

• Responsible for inventory, reporting, deploying, removing hardware, accessories and applications on mobile devices.

• Promote end-user satisfaction.

• Research new applications that can be beneficial to the College.

• Report all non-resolved issues to IT Manager.

Successful applicants must meet the following criteria:

• A+ Certified, with at least one year of support experience in a similar environment.

• Must function in a team and have sound interpersonal skills to work with professional staff.

• Must be able to work in a fast paced environment.

• Reading and keeping up to date on trends and development.

• The candidate must be self-motivated and develop himself.

• Willingness to work overtime and on weekends when required.

CLOSING DATE: Monday 15 February 2016 @ 08:00

APPLICANTS SHOULD SHARE THE CHRISTIAN ETHOS AND VALUES UPHELD BY THE COLLEGE

Should you not hear from the College by 29 February 2016 please accept that your application has not been successful.

A curriculum vitae, with letter of motivation should be e-mailed to: Iza Carstens, i.carstens@cornwall.co.za

(Kindly specify the position you are applying for in the subject line). Please note: Shortlisted applicants will be required to provide a police clearance certificate relating to the sexual offenders list, as required by law. Only suitably qualified and experienced applicants will be considered. Short listed applicants will be notified telephonically. CHC reserves the right not to appoint should a suitable applicant not be found. An application will not in itself entitle the applicant to an interview or appointment and failure to meet the minimum requirements of the advertised post will result in applicants automatically disqualifying themselves from consideration.