The Network Administrator is responsible for oversight of Shady Hill’s multi-platform campus network serving 18 buildings.  The network is comprised of 27 virtualized servers (VMware ESXi, Mac OS X 10.12.6-10.14.1, Windows 2008R2, 2012R2 and 2016, CentOS 4-10 & Kali Linux), approximately 400 user computers (desktops and laptops) running Mac OS (10.12.6-10.14.1) and Windows (7-10), and 95 iPads (iOS 12.1).  All servers are running in VMWare VSphere 6 and 6.5 virtualized environment(s) utilizing HP servers and storage. Backups are done through Veeam 9.5 and Archiware P5 utilizing Drobo storage devices.
Job Responsibilities:
  • Installs, maintains, updates, and repairs all campus servers, networking, and telecommunications equipment.

  • In conjunction with the Chief Information Officer and other technology personnel, plans and assists in building, testing and implementing new images for deployment to desktops and laptops.

  • Installs, supports, maintains, updates, monitors and repairs campus network connections (ISP devices, switches, routers, wireless access points, network cabling).

  • Maintains, updates, and repairs campus firewalls, including monitoring associated log files.

  • Configures, updates, and maintains the campus computer network in ways that involve system down time at night, over school vacations and/or during the summer to reduce impact on the user experience.

  • Employs strategies to minimize desktop support by centralizing and standardizing using server technology resources, and rapid deployment techniques (for example, images, package push out from a centralized source).

  • Manages Macintosh computer and iOS clients via Jamf Pro configuration profiles and policies

  • Provides input to Chief Information Officer on network-related hardware and software purchases.

  • Ensures critical campus systems are secure and stable through the use of data backup, virus protection, battery backup, power backup, surge protection, and other appropriate means.

  • Develops, recommends, and implements strategies for network growth, security, and enhancement by maximizing functionality of network equipment.

  • Develops and administers network disaster recovery plan to maintain LAN/WAN network systems operation.

  • Maintains current and comprehensive network documentation to include easily understood and well-organized configuration descriptions, security information, written overviews of functionality, clear descriptions of process and procedure, network diagrams and any other information necessary to maintenance of the organization’s computer systems.

  • Interfaces and negotiates with vendors and suppliers to ensure adequate delivery and maintenance of equipment and services.

  • Proactively performs network and security analysis to identify and correct issues before they become problems, to include continual monitoring of system notifications and review of system analysis reports.

  • Performs routine and emergency maintenance of all data center equipment.

  • Provides resolution of complex problem tickets escalated from the other members of the technology department.

  • Works with other technology personnel to ensure that computer inventories are kept accurate and up-to-date.

  • Remains “on-call” to handle network-related emergencies.

  • Responsible for daily monitoring of network-related HelpDesk ticket flow and resolution of network related HelpDesk tickets.   Assures a 24-hour turn around in communication to users regarding problems.

  • Provides desktop support and audio/visual coverage when needed.

  • Additional duties may be assigned by the Chief Information Officer as required.

 

Core technologies / skills:
  • Jamf Pro 10.7 (MacOS iOS mobile device management)

  • Rapid Deployment/imaging technologies (DeployStudio)

  • VMware vSphere 6 and 6.5

  • DNS and DHCP configuration and management

  • HP Procurve switch management

  • Aerohive HiveManager Enterprise 8.2 

  • Windows Server 2008R2, 2012R2 and 2016

  • Mac OS X Server 10.12/6-10.14.1

  • Mac OS X 10.12.6-10.14.1

  • Avaya IP Office 500

  • HP Servers & Storage Appliances

  • VEEAM 9.5 and Archiware P5

  • Linux (CentOS and Kali)

  • Active Directory

  • Apple Open Directory or OpenLDAP

  • Google Apps Administration

  • Scripting (bash, AppleScript)

  • Sonicwall NSA 3650

  • Microsoft SQL Server 2008

  • MySQL 5.7

  • Nagios 3.2.3 and Nagios XI

  • OpenVAS

  • Sophos Enterprise Console 5.5

  • Filemaker Server 16 Administration

Education and Experience Required:
A minimum of a Bachelor’s degree, and 3-5 years experience in computer systems administration.  Experience working in a school environment is beneficial.

 

To Apply: 
To apply, please send a cover letter, resume, and three references to apply@shs.org. Please be sure to include “Network Administrator” in the subject line of the e-mail. 

 

About Shady Hill School: 
For over 100 years, Shady Hill has been a leader in progressive elementary and middle school education and teacher training.  The year-long central subject study, which emphasizes strong content, the use of primary sources, acquisition of essential skills, and self-discovery, forms the core of our curriculum.  As a diverse school, we believe that a varied and inclusive community is an educational and moral imperative that empowers us all. Therefore, we seek to hire faculty and staff who share our vision. We offer a dynamic and supportive work environment, competitive salaries and a generous benefits package. Shady Hill is an Equal Opportunity/Affirmative Action Employer. For more information on Shady Hill please visit us at www.shs.org

 

Shady Hill offers competitive salaries and a generous benefits package, including medical, dental and vision insurance plans, a school-matched retirement plan and paid time off.

SUMMARY

Organization: Shady Hill School
Location:
Massachusetts
Job Category:
Administrator / Manager (of network or database)
Areas of Responsibility:
Network / Systems
Job Level:
Mid-level position
Job Sector:
Information Technology