Network Administrator

Shady Hill School, MA

Job Level

Mid-level position

Post Date

12/02/2018

Job Category

Administrator / Manager (of network or database)

Sector

Information Technology

Job Status

Areas of Responsibility

Network / Systems

Link to Job Posting

The Network Administrator is responsible for oversight of Shady Hill’s multi-platform campus network serving 18 buildings. The network is comprised of 27 virtualized servers (VMware ESXi, Mac OS X 10.12.6-10.14.1, Windows 2008R2, 2012R2 and 2016, CentOS 4-10 & Kali Linux), approximately 400 user computers (desktops and laptops) running Mac OS (10.12.6-10.14.1) and Windows (7-10), and 95 iPads (iOS 12.1). All servers are running in VMWare VSphere 6 and 6.5 virtualized environment(s) utilizing HP servers and storage. Backups are done through Veeam 9.5 and Archiware P5 utilizing Drobo storage devices.

Job Responsibilities:

Installs, maintains, updates, and repairs all campus servers, networking, and telecommunications equipment.
In conjunction with the Chief Information Officer and other technology personnel, plans and assists in building, testing and implementing new images for deployment to desktops and laptops.
Installs, supports, maintains, updates, monitors and repairs campus network connections (ISP devices, switches, routers, wireless access points, network cabling).
Maintains, updates, and repairs campus firewalls, including monitoring associated log files.
Configures, updates, and maintains the campus computer network in ways that involve system down time at night, over school vacations and/or during the summer to reduce impact on the user experience.
Employs strategies to minimize desktop support by centralizing and standardizing using server technology resources, and rapid deployment techniques (for example, images, package push out from a centralized source).
Manages Macintosh computer and iOS clients via Jamf Pro configuration profiles and policies
Provides input to Chief Information Officer on network-related hardware and software purchases.
Ensures critical campus systems are secure and stable through the use of data backup, virus protection, battery backup, power backup, surge protection, and other appropriate means.
Develops, recommends, and implements strategies for network growth, security, and enhancement by maximizing functionality of network equipment.
Develops and administers network disaster recovery plan to maintain LAN/WAN network systems operation.
Maintains current and comprehensive network documentation to include easily understood and well-organized configuration descriptions, security information, written overviews of functionality, clear descriptions of process and procedure, network diagrams and any other information necessary to maintenance of the organization’s computer systems.
Interfaces and negotiates with vendors and suppliers to ensure adequate delivery and maintenance of equipment and services.
Proactively performs network and security analysis to identify and correct issues before they become problems, to include continual monitoring of system notifications and review of system analysis reports.
Performs routine and emergency maintenance of all data center equipment.
Provides resolution of complex problem tickets escalated from the other members of the technology department.
Works with other technology personnel to ensure that computer inventories are kept accurate and up-to-date.
Remains “on-call” to handle network-related emergencies.
Responsible for daily monitoring of network-related HelpDesk ticket flow and resolution of network related HelpDesk tickets. Assures a 24-hour turn around in communication to users regarding problems.
Provides desktop support and audio/visual coverage when needed.
Additional duties may be assigned by the Chief Information Officer as required.

Core technologies / skills:

Jamf Pro 10.7 (MacOS iOS mobile device management)
Rapid Deployment/imaging technologies (DeployStudio)
VMware vSphere 6 and 6.5
DNS and DHCP configuration and management
HP Procurve switch management
Aerohive HiveManager Enterprise 8.2
Windows Server 2008R2, 2012R2 and 2016
Mac OS X Server 10.12/6-10.14.1
Mac OS X 10.12.6-10.14.1
Avaya IP Office 500
HP Servers & Storage Appliances
VEEAM 9.5 and Archiware P5
Linux (CentOS and Kali)
Active Directory
Apple Open Directory or OpenLDAP
Google Apps Administration
Scripting (bash, AppleScript)
Sonicwall NSA 3650
Microsoft SQL Server 2008
MySQL 5.7
Nagios 3.2.3 and Nagios XI
OpenVAS
Sophos Enterprise Console 5.5
Filemaker Server 16 Administration

Education and Experience Required:

A minimum of a Bachelor’s degree, and 3-5 years experience in computer systems administration. Experience working in a school environment is beneficial.

To Apply:
To apply, please send a cover letter, resume, and three references to apply@shs.org. Please be sure to include “Network Administrator” in the subject line of the e-mail.

About Shady Hill School:

For over 100 years, Shady Hill has been a leader in progressive elementary and middle school education and teacher training. The year-long central subject study, which emphasizes strong content, the use of primary sources, acquisition of essential skills, and self-discovery, forms the core of our curriculum. As a diverse school, we believe that a varied and inclusive community is an educational and moral imperative that empowers us all. Therefore, we seek to hire faculty and staff who share our vision. We offer a dynamic and supportive work environment, competitive salaries and a generous benefits package. Shady Hill is an Equal Opportunity/Affirmative Action Employer. For more information on Shady Hill please visit us at www.shs.org.

Shady Hill offers competitive salaries and a generous benefits package, including medical, dental and vision insurance plans, a school-matched retirement plan and paid time off.