Network Technician

POSITION DESCRIPTION

The Network Technician is responsible for the maintenance and operation of the network hardware and software. This position provides support and assistance to network users. The Network Technician also analyzes hardware and software operations and recommends improvements in server applications and operation.

ESSENTIAL JOB FUNCTIONS

• Resolves complex and technical network hardware and software problems;

• Administers network hardware and software applications;

• Analyzes operation of network hardware and software systems;

• Recommends and implements enhancements to existing hardware systems and procedures;

• Provides technical support and assistance to network clients;

• Installs network hardware and software;

• Maintains documentation and records for the operation of local and wide area network;

• Provides user support as required;

• Performs other related duties as assigned.

JOB REQUIREMENTS

Experience analyzing and resolving problems with computer network systems, assisting individuals with computer hardware and software problems, configuring and installing computers networks, working in a routing environment.

Skill acquiring, installing and supporting network hardware and software, working with teams to develop and implement networks, resolving network computer problems.

Knowledge of principals of working in a wide area network environment, computer networks telecommunication technology, digital communications in networks.

Ability to analyze and resolve operational problems, recommend and implement operational improvements, manage projects and work flow for timely completion, provide leadership to staff members, communicate effectively in both oral and written form, travel to various locations.

Physical Abilities include sitting for extended periods, lifting, reaching, pushing/pulling, fine manual dexterity, talking/hearing, and near and far visual acuity, depth perception, color vision.

MINIMUM QUALIFICATIONS

• One (1) year experience configuring and deploying network firewalls, routers and switches;

• Two (2) years experience maintaining and operating network hardware and software;

• Two (2) years experience managing and maintaining Windows active directory services, Windows file and print services, and Windows application servers;

• Possession of a high school diploma (or its equivalency) or higher or possession of a GED.

DESIRED QUALIFICATIONS

• Bachelor’s degree in Business Administration, Computer Science or related field with emphasis in technical writing or equivalent experience;

• Experience working with Microsoft Office 365;

• Experience with Microsoft SQL 2008 Server or later;

• Experience with VMware ESXi Server;

• Experience with Enterprise backup solutions and management of Netvault, Vranger and Appassure;

• Experience working with Macintosh computers and operating systems;

• Experience with Cisco routers and switches;