Receptionist, Information Technology

Job Level
Entry-level position
Job Category
Specialist / Associate
  • Technology
  • Admin Support
Job Status
Areas of Responsibility
  • Information Technology
  • Reception / clerical

Information Technology invites applications for a Receptionist (Administrative Associate I) to provide administrative support to the Information Technology Budget Analyst and Chief Information Officer.

This position will manage the IT Administration front desk; acting as point of contact for IT Administration by answering department front desk phone; create and edit departmental correspondence; perform transactional level duties such as Procard and bill payment; manage Chief Information Officers meeting calendar; perform clerical duties such as filing and scanning; manage departmental electronic files; manage departmental travel forms; and place department supply orders.

This position requires incumbent to develop a working knowledge of Procard, Banner, GrizMart, UM Box.

Required Skills

  • Organizational, time management and multi-tasking skills with the ability to complete tasks accurately in a busy environment while providing attention to detail.

  • Strong customer service skills.

  • Effective interpersonal, oral and written communication skills, including the ability to work with diverse group of individuals and to establish and maintain good working relationships.

  • Ability to maintain professionalism and confidentiality.

  • Ability to self-start and work with limited supervision, adapt to change and take initiative as appropriate.

  • Ability to work effectively in a team setting and as an individual.

  • Demonstrated skill in standard office practices, front desk operations, welcoming visitors, directing calls, message taking, scheduling, manage complex schedules, data entry, filing and organization, and sorting mail.

  • Demonstrated skills in the operation of personal computers and related word processing, presentation, and spreadsheet software (MS Word, Excel, Outlook, and PowerPoint) with the ability to learn other software.

  • Ability to demonstrate professionalism, initiative, judgment, independent thought and action, and the ability to maintain confidentiality. 

  • Ability to use standard office equipment including copiers, fax machine, ten-key adding machine, multi-line phone system.


Minimum Required Experience

  • High school diploma (or equivalency) in addition to one (1) year of closely related experience; or any combination of experience and education that provides the competencies necessary to successfully discharge the duties and responsibilities assigned to the position.


Preferred Qualifications

  • Experience in a higher education setting is preferred, but not required.

  • Familiarity with University of Montana policies and procedures is preferred, but not required.

  • Knowledge of University programs such as Banner, Procard, GrizMart, and UM Box is preferred, but not required.

Position Details

Position Title: 
Receptionist (Administrative Associate I)

Position Number: 

Information Technology

Work Schedule: 
Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

$11.425/hr – Current employee’s rate of pay for this position will be determined by the staff compensation plan and may be different from the posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department.

Union Affiliation: 
Montana Federation of Public Employees (MFPE)

Probationary Period:
Six months minimum

Benefits Include: 
Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

How to Apply

Application Deadline: Monday, March 25, 2019 by 11:59 PM (Mountain Time)

Candidates are required to submit the following materials online via "New Resume/CV" button below

A complete application Includes:

  1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position.

  2. Detailed Resume – listing education and describing work experience.

  3. Professional References – names and contact information for three (3) professional references.