Senior IT Technician II, Information Technology Services

Job Level
Entry-level position
Job Category
  • Technology
  • Information Technology
Job Status
Areas of Responsibility
  • Information Technology
  • Services / Service Management
Job Title Senior IT Technician II
Posting Number S00924
Position Title Senior IT Technician II, Information Technology Services
Department User Services
Position Type Staff
Job Family Specialist
Job Summary 

College of Lake County has an exciting opportunity for a customer focused User Services Technician. The ITS Group is dedicated to assure excellent delivery of products and services to the College in the following areas: User Services/Help Desk, Applications Services, Network Services.

The Senior IT Technician II provides all levels of technical support to users of computers and related computer equipment throughout the College. Support provided by the Senior IT Technician II shall include, but not be limited to, installing hardware and software; performing trouble-shooting, problem diagnosis, and repair of computers and related computer equipment.

CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni.  CLC offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer, generous vacation, sick and personal time off and 13 paid holidays each year.

Required Qualification 

An Associate’s degree in computer science or related field or an Associate’s degree with equivalent formal training, credit coursework or work related experience. Good organizational, communication and customer service skills. Previous in-depth experience with computers both hardware and software.

Desired Qualifications

Experience with Windows 10, Macintosh and Microsoft Office products. Ability to work independently and at least 3 years of related work experience.

Posting Date 11/21/2018
Closing Date 12/23/2018
Expected Start Date  01/08/2018
Special Instructions Summary


Pay Rate $38,662
Full-Time/Part-Time Full-Time
Location  Grayslake 
Total Hours per week 40
Work Schedule 

Monday – Friday, Hours 8:30 a.m. – 5:00 p.m.

EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V