Senior IT Technician III, Technology Support

College of Lake County, IL

Job Level

Entry-level position

Post Date

09/12/2019

Job Category

Technician

Sector

Technology
Information Technology

Job Status

Areas of Responsibility

Information Technology
Support / Help desk

Link to Job Posting

Posting Details

Posting Detail Information
Posting Number	S01121
Position Title	Senior IT Technician III, Technology Support
Department	Technology Support
Position Type	Staff
Job Family	Specialist
Job Summary	College of Lake County is seeking a Senior IT Technician III that will provide all levels of technical support to users of computers and related computer equipment throughout the College. Support provided by the Senior IT Technician III shall include, but not be limited to, advanced installation of hardware and software, performing advanced troubleshooting and diagnosis, running and maintaining of user-facing server applications, and special projects as assigned. CLC offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 13 paid holidays each year. The College of Lake County (CLC) is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni. Long-known as an employer of choice in Lake County, CLC was ranked #15 on the Forbes list of Top 100 Employers in the State of Illinois for 2019.
Required Qualification	1.An Associate’s degree in computer or related field or an Associate’s degree with equivalent formal training, credit coursework or work related experience. 2.Previous in-depth computer experience required including operating systems (Windows 7, Windows 10, and Macintosh) along with server systems and network technologies. 3.Five (5) years of related work experience along with project management from launch to completion preferred. 4.A high level of interpersonal and communication skills are required. 5.Must be able to multitask and be organized at all times. 6.Must be able to work independently.
Desired Qualifications
Posting Date	08/29/2019
Closing Date	09/24/2019
Expected Start Date	10/01/2019
Special Instructions Summary
Pay Rate	$42,254
Full-Time/Part-Time	Full-Time
Location	Grayslake
Total Hours per week	40
Work Schedule	Monday-Friday 8A.M. – 4:30P.M.
EEO Statement	The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V