Student Affairs Technical Specialist

Annual Salary is $47,476 to $50,443 commensurate with experience and degree exceeding the required qualifications plus excellent benefits.

Seminole State College offers an attractive benefits package including: employee health, dental and life insurance coverage; generous paid leave benefits including vacation and sick days; 9 annual paid holidays; paid leave during winter break & spring break and a four-day condensed workweek during the summer (may not be applicable to all departments); tuition reimbursement, and professional development opportunities.  In addition, employees participate in the Florida Retirement System and have several retirement options.  The College pays a percentage toward retirement, based on the employee’s selected plan.

Applicants must complete the entire online application and incldue work history even if attaching a resume.

REQUIRED DOCUMENTS (To ensure full consideration all of the following documents must be attached to the application prior to 11:59 PM on August 13, 2019):

• Resume
• Cover Letter
• Transcripts showing the date of degree conferral; this applies to Seminole State College employees as well as external candidates (unofficial copies accepted).
• Letters of recommendation are strongly encouraged.

DESCRIPTION:
Provides functional expertise and technical support for Admissions, Enrollment Services, and Counseling and Advisement activities in the Student Administration section of the College’s PeopleSoft system.  Provides testing services for patches, upgrades, and other program changes to the system.  Supports functional areas in Student Success Services by disseminating best practices and providing training in PeopleSoft issues to staff members.

ESSENTIAL FUNCTIONS:
1. Researches, analyzes, resolves and tests complex system problems, as they arise, using independent judgment and discretion.  Applies knowledge of College and Student Administration system processes to create solutions to routine and non-routine system errors as they occur.
2. Serves as intermediary between Student Affairs and the CTS technical team; works closely with programmers to ensure proper programming of required changes and resolution of problems associated with planning, implementation, and post-conversion utilization of PeopleSoft Student Administration software. 
3. Diagnoses and trouble shoots problems related to software, process design, and training. Escalates technical problems to technical team as necessary.
4. Works with end users in redesign of College processes in transition to PS processes, and in ongoing development of departmental capabilities.
5. Assists with the monitoring of system tables for accuracy. Reconciles discrepant data to ensure data integrity; collaborates with staff to improve business processes, reduce data errors, recommend changes and correct data inconsistencies; and creates and utilizes audit reports to assess the need for additional training and/or procedural changes. 6. In collaboration with CTS and direct supervisor, reviews and approves PeopleSoft Student Administration system testing and installation of system modifications, patches and upgrades.  
7. Participates in the development and delivery of PeopleSoft Student Administration training programs to associated end-users campus wide.
8. Provides functional support of required PeopleSoft reports and queries for the Student Administration modules.
9. Evaluates and recommends approval of PeopleSoft Student Administration Role security needs.
10. Prepares initial data for reports related to Student Affairs as assigned.
11. Performs other site and position specific duties as required.

REQUIRED QUALIFICATIONS:
1. Bachelor’s degree from a regionally accredited institution.
2. Minimum two (2) years of experience working with student information systems in a post-secondary educational environment.

DESIRED QUALIFICATIONS:
1. Bachelor’s Degree in Information Technology or related degree from a regionally accredited institution.
2. Minimum one year experience in implementation and development of PeopleSoft Student Administration Applications.

KNOWLEDGE, ABILITIES & SKILLS:
1. Excellent verbal, written and interpersonal communications skills.
2. Planning and organizational skills.
3. Ability to learn state and federal regulations relating to post-secondary education.
4. Committed to working in a multicultural environment.
5. Proficiency in the use of several types of software packages including Microsoft Office and Adobe PDF.
6. Ability to support end users in a client-server environment.
7. Knowledge of and ability to learn SQL.
8. Ability to communicate with and deliver training to non-computer oriented personnel.
9. Comprehensive knowledge of degree requirements for college credit and vocational programs.
10. Comprehensive knowledge and high degree of familiarity with the PeopleSoft system design and functionalities.
11. Excellent problem-solving and critical thinking skills.

ENVIRONMENTAL CONDITIONS:
1. Works inside an office environment.
2. Position requires occasional nights and week-end hours.
This position is not eligible for Veteran’s Preference.

This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Finalists and individuals recommended for employment at Seminole State College may be subject to background investigations and fingerprinting in compliance with Florida Statute 1001.64; and Seminole State College Policy 1.020; 2.020. Criminal background checks and fingerprinting will be conducted for all new employees, and for rehired employees who have had a break in service for one year or more. The Office of Human Resources will determine which background checks shall be conducted for each position, based upon its review of job descriptions and the responsibilities of the position. These include, but are not limited to, positions that have access to money, master keys, security-sensitive areas and confidential information; positions that have the capability to create, delete, and alter records; and positions that are responsible for the care and instruction of children. The College will conduct various types of background checks which may include, but are not limited to: criminal background, credit check, driver's license check, previous employment and references.

TO ATTACH ADDITIONAL DOCUMENTS: 

• You must first complete and submit the online application along with the resume, then; 
• While signed into your application profile, click on My Job Applications under My Cover Letters and Attachments;
• Click on the + sign to attach documents such as unofficial transcripts, cover letter and/or letters of reference

Seminole State College is an equal opportunity employer and strictly prohibits discrimination on the basis of race, color, religion, pregnancy, national origin, ethnicity, age, sex, gender, veterans’ or military status, disability, sexual orientation, genetic information, marital status, or any other factor protected under applicable federal, state, and local laws, rules, and regulations in its programs, activities, and employment.

VETERANS' PREFERENCE

Seminole State College of Florida adheres to Florida’s Veteran’s Preference laws by providing preference in hiring to covered job applicants.  Moreover, in recognition of the valuable contributions made by veterans, the College also considers any applicant’s military service background when filling job positions not covered by Veteran’s Preference laws.

To claim Veteran's Preference for eligible positions,  a copy of your DD-214 form, Certificate of Release or Discharge from Active Duty must be uploaded and attached to your application to claim Veterans' Preference.

HOLDERS OF DEGREES FROM INSTITUTIONS OUTSIDE THE USA:

Individuals who have completed college or university course work at an institution in a country other than the United States are required to obtain a complete evaluation of foreign transcripts and degrees. Foreign transcripts should be evaluated by one of the organizations approved by the National Association of Credential Evaluation Services. 

This evaluation must be submitted at the time of application. We recommend World Education Services at P.O. Box 5087, Bowling Green Station, New York, NY 10274-5087, telephone (212) 966-6311 or email address www.wes.org. The interview process may be delayed until such a review has been completed.