Student Technology Assistant

The individual hired for this position will be asked to assist in technology related projects for Dyson College. This will include assisting staff, faculty and students in understanding various electronic systems used at Pace University. The following highlights some of the specific duties the technology student assistant will be asked to perform.

• Troubleshoot computer / printer issues
• Work with faculty and staff who need assistance in using the MS Office suite
• Back up faculty and staff data files
• Installing software updates on computers for faculty and staff
• Create Qualtrics tutorials for faculty, staff and students
• Operate the Dyson video conferencing technology in preparation for meetings or class sessions
• Assist with software downloads
• Assist new faculty in navigating the Blackboard environment
• Run virus scans on infected machines
• Assist in maintaining the Dyson computer inventory data file
• Transfer boxes , computers or other items to various departments

-Proficiency in Microsoft Word, PowerPoint, and Excel 
-Strong written and verbal communication skills 
-Office experience a plus 
-Ability to work independently 
-Strong customer service and organizational skills
Federal Work Study Preferred