Systems Administrator

About the position:

Shady Hill School seeks a motivated and thoughtful Systems Administrator to support the daily management, reliability, and security of the school’s technology systems. The school’s instructional and operational work depends on a stable and well-managed digital environment. Working in close partnership with the Chief Information Officer and the Network Engineer, this role is ideal for a systems professional who is eager to deepen expertise in enterprise platforms, security practices, and hybrid infrastructure within a mission-driven educational setting. The Systems Administrator plays an important role in sustaining a proactive, well-integrated technology ecosystem so that faculty and students can focus fully on teaching and learning. The successful candidate will be detail-oriented, collaborative,
service-minded, interested in furthering their technical expertise, and able to maintain a calm presence when working on complex or time-sensitive situations. This is a full-time, in-person, exempt (salaried), 12 month position.

Primary Responsibilities:

Systems Operations and Platform Management

• Manage and support daily administration of core IT systems and platforms.
• Maintain system configurations, permissions, and access controls.
• Support software updates, version control, and patch deployment processes.
• Monitor dashboards, alerts, and logs to ensure system performance and uptime.
• Maintain clear and organized documentation of systems architecture and operational procedures.

Security and Compliance

• Support proactive security practices through monitoring, vulnerability scans, and regular system reviews.
• Assist in responding to alerts and addressing system risks in collaboration with IT leadership.
• Help maintain compliance with applicable data protection and privacy standards.
• Contribute to strengthening access control and data governance practices across the school.

Infrastructure Collaboration

• Collaborate closely with the Network Engineer to ensure alignment between systems, identity platforms, and underlying network infrastructure.
• Support integrations between cloud-based platforms and on-premise systems.

Technical Support and Escalation

• Evaluate system performance and suggest improvements.
• Identify opportunities for automation and operational efficiency.
• Support the long-term sustainability and scalability of the school’s technology environment.

Required Qualifications:

• 2–6 years of experience in systems administration, IT operations, or a related technical role.
• Bachelor’s degree in computer science or related field.
• Experience supporting identity and access management systems (e.g., Azure AD, Google Workspace).
• Experience with mobile device management platforms (e.g., Jamf or similar).
• Familiarity with security monitoring tools, patch management processes, and vulnerability scanning.
• Solid understanding of networking fundamentals (DNS, DHCP, VLAN concepts, switching, wireless infrastructure), with interest in continuing to build networking depth.
• Demonstrated ability to troubleshoot across systems, accounts, and endpoints.
• Strong documentation, organization, and time management skills.
• Clear and professional communication skills, with the ability to explain technical matters to non-technical audiences.
• Ability to maintain a high level of attention to detail while effectively managing multiple tasks and competing priorities in a fast-paced environment.

Preferred Experience:

• Experience in a K–8 or mission-driven educational environment.
• Experience supporting hybrid (cloud/on-premise) environments.
• Exposure to scripting or automation (PowerShell, Bash, or similar).